Resource Library

223 Results Found

Special Bulletin
Emergency declaration waivers related to flexibility on treatment location and telehealth, the physician self-referral law, workforce and administrative activities.
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Your patient experience is only as good as your least engaged employee. However, employee turnover rates are up five percent from 2010. It's time to pay attention to the employee experience. Internal customer service is more than the employee of the month or typical morale-boosting efforts. If you want your team to roll out the red carpet for patients, then you must roll out the red carpet for them. In this high-energy, interactive session learn strategies for improving workplace communication, offering personal and professional development, and applying customer service principles to your staff. Learn how the HR team can help organizational leaders build the kind of place where people love to come to work!
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Health care is a stressful work environment and no one sees more of the potential for violence in a work environment than the HR professional. How do you create a work environment where healthy and productive people can flourish? A work environment where there is a new level of leadership — it's called employee to employee. This can all be attained through the development and training of your employees and leaders. Creating standards so that those that are uncivil and bully stand out and stand alone.
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] The Centralized Nursing Payroll Team at University of Utah Health currently manages payroll for over 3,200 clinical employees. The team has developed reportable standardized process for tracking employee time and attendance specific to early clock-ins prior to assigned shift start, missed lunches, lunches taken less than 20 minutes, missed punches/badge swipes and late clock-outs beyond scheduled shifts. The team has developed individualized reports and an executive scorecard. The employee report and executive score card is sent out after each pay period with intent to identify how the nursing unit is performing in regards to the above five metrics and associated financial implications with each reported metric. This information is being used to identify educational opportunities with staff and enforcement of HR Time and Attendance Policy, as well as creating transparency with clinical areas that would be at risk for compassion fatigue, once employee behavioral components are addressed.
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Many health systems are pursuing an HR business partner model—but changing the structure of HR isn’t enough to deliver meaningful value to the organization. The model will fail if business partners have the wrong scope, the wrong skillset or the wrong support around them. Join this session to learn how to avoid these pitfalls and establish an effective model.
On-Demand Educational Webinars
[ON-DEMAND CONFERENCE SESSION] Hospital staff members are often challenged to deal with emergencies in the hospital. These may be weather events, pandemics, mass violence incidents, or other emergencies. This presentation will discuss the HR aspects of these emergencies so that HR personnel are better prepared to plan for, and respond to, personnel challenges post-event.
ASHHRA Insider
A Special Message for Health Care HR and Operational Leaders: It is imperative that we consider thinking differently about certain policies, procedures and guidelines. Under no circumstances should we change policies that are critical to keeping staff, patients and communities safe. Here are some areas we should review in light of current circumstances.
Resources
Hospitals and health systems respond to the injuries caused by firearms every day. Gun violence has a significant public health dimension, and hospital and health system leaders have the unique ability to lead initiatives to reduce the risk of violence and advocate for advancing health.   The AHA, through its Hospitals Against Violence initiative, is proud to serve as a trusted partner and resource for the field on this issue. To that end, HAV has launched a new webpage to support hospitals and health systems' efforts on this issue.  
Resources
Hospitals and health systems are committed to continually making their communities and workplaces safer. Key to that is preventing violence within hospitals, ensuring the safety of staff and patients. Through the Hospitals Against Violence initiative, AHA is highlighting successful programs and practices including preparedness drills, de-escalation training and a host of other initiatives that vary but meet the needs of their communities and their colleagues.
Resources
Violence is a growing public health issue so in the fall of 2016, the AHA's Hospital Against Violence (HAV) initiative was created. HAV supports AHA members and the health care field as they work to combat workplace and community violence by providing educational offerings, tools, resources; identifying national partnerships or coalitions; and supporting data and information collection research.
Recognition Week
HCHR Week 2020: Team of the Day - Friday - Yukon-Kuskokwim Health Corporation Bethel, Alaska
Recognition Week
HCHR Week 2020: Team of the Day - Tuesday - Children's Hospital of The King's Daughters Norfolk, Va.
Recognition Week
Health Care HR Week 2020: Monday Initiative of the Day
Position Descriptions
The Environmental Services (EVS) Training Coordinator is responsible for the onboarding, training and education of all environmental services staff to include maintaining and auditing personnel training records. The position is responsible for coordinating and managing all processes related to staff training and development, staff retention improvement activities, patient experience and satisfaction as well as Occupational Safety and Health Administration (OSHA) and other regulatory compliance training. Develops EVS policies and procedures and leads and/or contributes to department quality initiatives and programs Serves as a member of the EVS Management team.
Position Descriptions
The environmental services technician level I is responsible for executing the daily duties required to establish and maintain a safe, hygienic, and aesthetically pleasing care environment. While executing the assigned tasks, the EVS Tech will have contact with patients, visitors, and clinical and non-clinical staff. Contact may include physical, psychological, educational, and safety related and should be appropriate to the specific demographics of patients served in assigned service areas. Responsible for ensuring timely room turns related to patient throughput within the basic principles of environmental hygiene and infection prevention. The environmental services technician, in accordance with organizational standards of quality, is an essential contributor to cleaning, disinfection, infection prevention and patient experience.
Position Descriptions
Reporting to the health system vice president of operations and working collaboratively with environmental services directors across multiple facilities, the system director is responsible for providing strategic leadership and oversight of all EVS service lines throughout system. Identifies and monitors individual and consolidated service line finances with emphasis on cost saving opportunities consistent with accepted professional standards. The system director is accountable for facilitating standardization of products, services, training, departmental branding as well as for quality and service outcomes for departmental performance throughout the health system. The system director is also responsible for oversight of EVS related services in system related non-acute care EVS service delivery in a safe, efficient and cost effective manner.
Position Descriptions
Supervises an area of responsibility for the EVS department; ensures a consistently high level of environmental hygiene and aesthetics to patients, visitors and staff. This position is also responsible for daily oversight of regulatory standards, financial stewardship of department operations and collaboration with other management and supervisory team members to support the department in its daily functions.
Position Descriptions
The environmental services manager will provide leadership, direction and management oversight for continuous improvement of the standard EVS operating model within the facility. Provides staff leadership and makes sound business decisions in support of the hospital’s mission and vision. demonstrates leadership by providing an optimal environment for patient care, safety, service and value. Manages the day to day operations of the department and ensures a consistently high level of cleanliness and aesthetics to patients, visitors and staff.
Position Descriptions
Responsible for performing duties in accordance with established organizational policies and procedures for providing a safe environment, achieved by demonstrating the principles of cleaning, disinfection and quality assurance toward the reduction of harmful pathogens for the benefit of patients, visitors and staff. While executing the assigned tasks, the floor technician will have contact with patients and family. Contact may include physical, psychological, educational, and safety-related and should be appropriate to the specific demographics of patients served in assigned work area. Possesses technical skills required to properly use cleaning and maintenance chemicals, floor equipment prescribed by written procedures of the environmental services department. Responsible for responding favorably to requests to adjust daily workflow or area assignments to meet facility needs.