Creating a ‘Culture by Design’ Can Drive Successful Patient Care and Outcomes

In this webinar, participants will hear how Healogics, a national wound care organization, rolled out a culture-based initiative that increased employee engagement which drove positive business outcomes and better patient care. The speakers will share how this multifaceted program, which included 10,000 hours of training, was created, adopted and deployed throughout a distributed workforce. Employee experience has a huge impact on business goals and significantly affects the patient experience. This webinar will help you develop a culture that can successfully impact care and outcomes for your patients.
Objectives
- Understand how to implement a ‘Culture by Design’ in your own workplace that enhances your culture and employee engagement which will help sustain your workplace in times of crisis with specific implications for organizations following COVID-19.
- Learn how to create and implement a business case around an enterprise-wide culture-based initiative.
- Learn how your mid-level managers can efficiently adopt a culture-based initiative while balancing patient care.
Credits
1 CHHR, HRCI, and SHRM CEUs
Price
ASHHRA Member: $45.00
ASHHRA Non-member: $85.00
Presenters

Joe Marino
Executive Vice President, Hueman People Solutions
Joe serves as Executive Vice President of Hueman People Solutions and joined the organization in 2009. As a member of the leadership team, Joe oversees Hueman’s Consulting Services, Business Development and has led many of Hueman’s strategic partnerships. Hueman provides RPO Services, Subscription Recruiting Services, Executive Search Services and Talent Acquisition Consulting Services. Joe manages Hueman’s Albuquerque Office and plays an active role in engaging Hueman’s remote team-members. He has a firm commitment to driving the organization's culture, known as ‘A Culture-by-Design’. Joe has over 23 years’ experience within the recruiting and consulting industry. He has spent time within large, publicly traded organizations, such as AMN Healthcare Services, where he was responsible for over $300 million in annualized revenue during his 8-year tenure. Joe has extensive experience with mergers and acquisitions, investor relations, along with international recruitment to the United States. Joe started his career with Arthur Andersen LLP in New York City where he obtained his CPA license.

Lynn Merritt
Chief Human Resources Officer, Healogics
Lynn Merritt is the Chief Human Resources Officer at Healogics, Inc. In this role, Merritt provides strategic direction for all aspects of the human resources function with responsibility for talent acquisition and development, employee relations, compensation and benefits, HR information systems and analytics and the strategic project management office. Merritt joined Healogics in 2015 as Vice President of Learning and Development. Merritt came to Healogics with 10 years of experience in human resources and health care. Merritt earned a Bachelor of Arts in psychology from the University of Connecticut and a Master of Science in organizational behavior from the University of Hartford.

Lacey Mitchell
Director, Talent Management and Rewards, Healogics
As the Director, Talent Management and Rewards, Lacey enjoys actively working to identify others passionate about quality patient care while creating and fostering an inspiring workplace. Through recruiting and inspiring more employees, Lacey is able to propel our business forward to heal more wounds and change more lives.
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