Around the Division and the AHA

Preparations are underway for the AHA/Health Forum Summit meeting in San Diego this July. The PMGs will have a presence with a booth describing how our societies contribute to the leadership of America's hospitals. Materials have been developed for the CEO's, Trustees, and other members of the leadership team and every PMG will have selected materials representing their work. The display and materials were developed by an internal work team of marketing professionals from across the division.

In June, AHcAP, the Association for Healthcare Administrative Professionals held their annual conference in San Diego. Record attendance and a strong program made the conference an unqualified success.


Industry News

SHSMD's Annual Educational Conference and Exhibits, Washington, DC, October 3-6, 2007
Materials Management Review Guide 2nd Edition
ASHE Honors its Members During the Annual Conference
Hospital Employees: Cost or Asset Examining Employee Lifestyles & Patient Health
Most Wired Supply Chain Innovator Award
SHCA 2008 Call for Proposals
ASHES Meets APIC Practice Guidance Council
Have You Applied for cHAP Yet?
New SHCA Forum
Joint Commission Releases ‘08 Patient Safety Goals
ASHES Member Advisory: APIC Announces MRSA Report
What Is More Important for Good Governance, Independence or Transparency?
Law Review: Limits of the Executive Committee
Establishing a Data-Protection Policy
The Rise of the Listening Guru

Industry News

"SHSMD's Annual Educational Conference and Exhibits, Washington, DC, October 3-6, 2007"
SHSMD e-Connect (07/24/07)

As individuals, we make dozens of connections every day: verbal connections, intellectual connections, technological connections. But when was the last time you felt truly plugged into a community of people with similar interests and goals? It's a challenge we all encounter, and one we ignore at our peril. Now, SHSMD has the solution! Get connected with a vibrant community of your peers at this year's Annual Conference and Exhibits. You'll connect professionally by sharing ideas, challenges, and successes with other healthcare strategy professionals, whether in the stimulating concurrent sessions, one on one, at the general sessions, or at our new Senior Executive Symposium. Second, you'll connect personally in an environment that encourages social interaction as much as education. Take advantage of the many opportunities the Annual Conference offers for you to relax, network, and have some good old-fashioned fun in Washington. Reunite with old friends, strike up relationships with new colleagues, and network with the foremost thought leaders in the field at the exciting events we have planned for you every day. Third, you'll connect on a business level, as you walk through our bustling Exhibit Hall and experience an array of products and services to make your organization more successful. And last, but not certainly least, you'll connect emotionally, as you leave with renewed drive and enthusiasm for your profession, your job, and your life. So take the first step toward getting connected, and make plans now to join us in Washington, DC, October 3-6. See why the SHSMD Annual Conference is the place to CONNECT with healthcare strategy leaders from across the country -and the best meeting value you'll find all year! Please go to to download a copy of the conference brochure.
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"Materials Management Review Guide 2nd Edition"
AHRMM News (07/24/07)

Getting ready to take the CMRP Exam? Order the Materials Management Review Guide 2nd Edition and become better prepared. AHRMM has updated the Materials Management Review Guide to make the manual more user-friendly and to include more topics that are on the CMRP examination. The guide covers the following topics: Purchasing and product value analysis; Inventory distribution management; Support service; Information systems; Finance; and Strategic planning and leadership. Order your copy online or by calling (800) 242-2626 with Product # 142227. Member price is $35.00 and non-member price is $55.00.
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"ASHE Honors its Members During the Annual Conference"
ASHE News Release (07/20/07)

Congratulations to all the individuals who received honors during the 44th Annual Conference and Technical Exhibition in New Orleans, July 8-11, 2007. The 2007 President's Award is presented at the discretion of the current ASHE president to a member or members for their contributions toward the growth of ASHE and/or the profession. In recognition of their efforts to revitalize the Louisiana Chapter of ASHE, Leo M. Gehring, CHFM, FASHE, 2007 ASHE President, presented awards to Wayne Klingelsmith, FASHE, CHFM, and Terry Martin CHFM, SASHE. The 2007 Regional Leaders award is presented to one ASHE member from each of the ten ASHE regions in recognition of their leadership qualities and definite career goals in the fields of healthcare engineering and facilities management, planning, design and construction, safety, clinical/biomedical engineering and technology management. The regional winners were Dave Dagenais, CHFM, CHSP, Jeffrey E. Henne, James W. Best III, CHFM, CHE, Wayne B. Boutwell, Jr., CHSP, David F. Capal, Wade E, Rudolph, CBET, CHFM, Terry Scott, CHFM, James A, Feist, Ken Gomes, CHFM, HCC, MBA, and Chad E. Beebe. Additionally, Leo M. Gehring, CHFM, FASHE, and David L. Stymiest, PE, CHFM, FASHE, earned their status as Fellow in ASHE for their contributions to the fields in the areas of lecturing, publishing and leadership.
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"Hospital Employees: Cost or Asset Examining Employee Lifestyles & Patient Health"
ASHHRA News (07/20/07)

'Raise Your Skills' at the Next ASHHRA Webinar on Wednesday, Aug. 8, 2007, Noon - 1:30 p.m. CT, featuring Daniel P. McCarthy, Ph.D., Chief Clinical Officer, Magellan Health Services. Healthier employees are the foundation for increased productivity, better patient care, and an overall healthier workplace. Join Dr. McCarthy to discuss customized solutions to rising healthcare costs, patient safety issues, and productivity problems resulting from unhealthy employees. Dr. McCarthy will also explore the following key points: Personality dynamics that permit employees to neglect their own health and well-being; the critical role psychological defense mechanisms play; and the impact dysfunctional coping styles have on patient safety, impaired professionals, and productivity problems. You will also take away ideas to optimize the human potential of your healthcare organization by helping your own employees create and sustain lasting lifestyle changes. Cost to members is $169, non-members $199.
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"Most Wired Supply Chain Innovator Award"
AHRMM News (07/17/07)

For the second straight year, Materials Management in Health Care magazine, AHRMM, and the Most Wired Survey and Benchmarking Study have teamed up to conduct the Most Wired Supply Chain Innovator Award competition. This award recognizes supply chain leaders who have embraced technology to address some of today's most complex challenges. One of the finalists in this year's competition is Kaleida Health of Buffalo, New York. Karl Blomback's, vice president, supply chain, chargemaster and decision support, submission outlined how the largest healthcare provider in western New York eliminated variability in its chargemaster and cut its inventory over three years by 16% or $1.3 million. The other finalist is Norton Healthcare of Louisville, Kentucky. The submission from Karl Danielson, division director of materials management information systems, detailed how this four-hospital integrated delivery network moved to an individual charge description master to improve accuracy. The entry explained how Norton Healthcare's in-house IS team developed a web-based information system to dramatically speed data entry for item additions, changes, and deletions. And, the winner of the 2007 Most Wired Supply Chain Innovator Award is Vassar Brothers Medical Center, the flagship facility of Health Quest health system in Poughkeepsie, New York. Facing the all-too common challenge of locating infusion pumps at critical times, the medical center formed a committee to examine the problem after a purchase of nearly $750,000 worth of pumps failed to solve the problem. A time and motion study was soon conducted and found nurses were spending an hour a day each trying to locate IV pumps. A real-time location system was piloted to track pump movements and other address other issues. The system helped slash the time nurses spent searching for IV pumps and prevented a requested expenditure of $456,000 for more IV pumps. Look for details in the cover story of the July issue of Materials Management in Health Care magazine. In recognition of this outstanding effort, dedication and applied research, Materials Management in Health Care, Most Wired, and AHRMM congratulate Stephen A. Katz, M.D., chief medical officer and Vassar Brothers Medical Center on being named the Most Wired Supply Chain Innovator for 2007. Applications for the 2008 Supply Chain Innovator Award will be available online January 15, 2008 and will be due March 15, 2008.
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"SHCA 2008 Call for Proposals"
SHCA Members News (07/19/07)

In planning the 2008 Annual Conference & Exhibition, which runs April 9-11 at the Hyatt Regency Union Station in St. Louis, MO, SHCA is seeking highly skilled speakers to lead sessions that will address the new challenges facing consumer advocates: complaint management, ethics, leadership, managed care, patient satisfaction, and service improvement. Criteria for selection includes: relevance to audience; innovation, originality; quality, completeness of proposal; and educational level. All proposals must be submitted by September 7, 2007. Session Categories Concurrent Session: A structured 75 minute presentation of a concept, model, knowledge. You may indicate the skill level by classifying it as advanced or basic. General Session: A structured 90 minutes presentation of a concept, model, knowledge or skill area that would address all attendees. Visit the SHCA Homepage to Download this information and necessary forms.
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"ASHES Meets APIC Practice Guidance Council"
ASHES News (07/01/07)

The ASHES board of directors met in San Jose, CA June 21st and 22nd. After the board meeting, the ASHES President Rose Hamann, Executive Director Patti Costello and ASHES' liaison to APIC met with and attended the APIC Practice Guidance Council. The purpose of the APIC PGC is to cooperatively participate and communicate with organizations having similar interests in infection control and prevention. The ASHES and the PGC will enjoy reciprocal authorship and reviewing of future publications and Recommended Practice documents to be sure the two organizations are in synch before they are released to the field. are in line with APIC policies, recommendations and best practices in infection control. Additional opportunities for future collaboration between ASHES and APIC include:co-produced educational programs and webinars, and mutual sharing of information on hot issues and regulatory actions affecting our memberships. We will be meeting with APIC staff again in October to tighten up our discussions as we move forward into planning for 2008n and beyond.
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"Have You Applied for cHAP Yet?"
AHCAP News You Need (07/18/07)

Invest in your future by earning the certified Healthcare Administrative Professional (cHAP) designation! We know you are truly dedicated professionals, and we want you to receive ample recognition for your skills, knowledge, and commitment to the healthcare profession. The cHAP certification program addresses the desired objectives of healthcare administrative professionals, including: Enabling competent, knowledgeable, and forward-thinking healthcare administrative professionals to distinguish themselves in the eyes of peers and employers; Advancing higher standards of professionalism and education, enhancing the value of your position and professional contributions; Maintaining an examination that measures a core body of knowledge shared by the most competent professionals in the field; Promoting portable evidence of professional healthcare administration throughout the United States; and Supporting continuing professional development to assist certificants in staying current with trends and impending changes in healthcare. If you're ready to make this important investment in your career, visit for details on earning the cHAP certification.
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"New SHCA Forum"
SHCA Members News (07/01/07)

SHCA has a new networking forum! This discussion forum is available to members and non-members. In this new format, it's easier to follow threads, stay logged in, and post new discussion topics. You will need to create a new username and password, but the four-step process is very simple. Go to for step-by-step registration directions or contact SHCA Staff at 312-422-3700.
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"Joint Commission Releases ‘08 Patient Safety Goals"
ASHRM e-News (06/29/07)

The Joint Commission on June 25 announced its 2008 national patient safety goals and related requirements. Two new requirements call for accredited hospitals to reduce the safety risks associated with anticoagulant therapy, and select a way for healthcare staff to directly request additional help from a specially trained person when a patient's condition deteriorates. Both requirements have a one-year phase-in period that includes milestones, with full implementation targeted for January 2009. Also, the hand-hygiene requirement has been updated for 2008 to permit use of World Health Organization or Centers for Disease Control and Prevention guidelines. The requirement to limit and standardize drug concentrations will be retired as a patient safety goal in 2008, but continue to be evaluated as part of the commission's medication management standards. Note: Joint Commission Vice President and Chief Patient Safety Officer Peter B. Angood will be among the faculty for ASHRM's Aug. 14 audioconference, "Understanding and Implementing the 2008 Patient Safety Goals."
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"ASHES Member Advisory: APIC Announces MRSA Report"
ASHES News (06/26/07)

The Association for Professionals in Infection Control and Epidemiology (APIC) announced the results of a comprehensive study involving MRSA in healthcare settings. "In an effort to create a nationwide commitment to the elimination of MRSA transmission, APIC has launched and continues to build a comprehensive program to aid its members in overcoming barriers to the elimination of this deadly organism," stated APIC on its web site. Hospital leaders, including Environmental Services (ES) professionals, are paying very close attention to this issue. ES professionals should make certain that both the Environmental Services and the Infection Control departments are in communication on a regular basis and work closely to improving strategies to reduce the spread of MRSA. In efforts to improve this growing challenge, hospitals continue to follow the recommendations of the Centers for Disease Control and Prevention. Please review the APIC document and forward this information to the Infection Control Practitioner in your facility. For more information on the comprehensive MRSA Prevalence study, please visit the APIC web site . ASHES Board and staff met with APIC leadership and staff as well as the APIC Practice Guidance Councils to finalize collaborative opportunities around education, training and publications. Visit the website for additional information on the MRSA Study .
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"What Is More Important for Good Governance, Independence or Transparency?"
Associations Now (06/07) Vol. 3, No. 7, P. 20; Woehlke, James A.

In terms of governance, the minimum levels for transparency and independence usually are assigned by state statutes. For example, a provision of New York's Not-for-Profit Corporation Law specifies the steps boards must follow in order to retain contracts with board members. Governance philosphy, however, often determins whether transparency or independence is more important. Although some experts believe transparency is more important, the truth is both are equally important in the long-run. Nonprofits that have high principles and are meticulous in their skepticism will be able to survive even when transparency and independence is lacking. Still, there will be times when organizations are not as meticulous and principled as they should be, opening the door to threats. To combat these threats and improve transparency and independence, organizations should implement conflict-of-interest policies and post financial data and board minutes online. There are times, however, when the absence of independence and transparency would be considered the lesser of two evils. For example, if an organization has a survival-threatening lawsuit, transparency regarding the organization's lawyer's assessment of the organization's prospects would be inappropriate.
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"Law Review: Limits of the Executive Committee"
Forum (06/07) Vol. 91, No. 5, P. 13; Mandel, Jed

Association boards have the ability to create executive committees, but there are limitations on the tasks that can be delegated to them. State statutes--such as the Not-for-Profit Corporation Act in Illinois--spell out various actions that cannot be handled by executive committees. Association bylaws place substantive and procedural limitations on executive committees, prohibiting them from doing such things as increasing dues or taking action without getting board approval. Finally, delegation also can be restricted by policies approved by the board or the association's members, which typically build on statutory limitations. According to Association Forum General Counsel Jed Mandel, fiduciary duties cannot be delegated under any circumstance.
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"Establishing a Data-Protection Policy"
Association News (03/07) Vol. 31, No. 3, P. 16; Stamer, Cynthia Marcotte

Increasing instances of identity theft and cybercrime have spurred federal and state mandates to safeguard personal information gathered by organizations. While these regulations vary by jurisdiction, they generally ban certain information-culling practices, require consent before gathering personal data, and mandate written privacy and data-security policies and the installation of systems that block unauthorized access to sensitive information. Not only do associations that fail to institute data-protection policies run the risk of criminal prosecution and civil penalties, but they also risk damaging their reputations. Among other things, written data-protection policies should spell out steps for notifying and getting consent before collecting personal information and the procedures used to determine who can access the information. The policies also should disclose the security systems implemented to safeguard the data and the organization's oversight and audit practices.
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"The Rise of the Listening Guru"
Financial Times (07/18/07) Stern, Stefan

Coaching has come from the shadows into its own, with several trade organizations developing their own codes of ethics and professional guidelines. These groups help coaches understand their ethical obligations to clients and provide them with direction in the business relationships. Not only has the industry stepped up, but also executives are more forthright about their coaching experiences. The International Coaching Federation estimates coaches across the globe generate $1.5 billion in revenues, with 50 percent of that coming from the United States. When executives seek coaches they are looking for someone who is a good listener and will help them achieve their personal and professional goals. The mark of a good coach is a distinct ability to listen carefully to the questions and concerns of the client, ask clear questions about how the client thinks they can improve, and hold clients accountable for reaching or not reaching specific goals after six months or a year. Companies increasingly turn to coaches to smooth out transitions within a firm or get new CEOs up to speed on various aspects of their positions, but some firms engage in the creation of a coaching culture for all workers to foster worker improvement and productivity. Experts note that coaches that intimidate, quickly decide on a plan of action without asking questions about a given situation, try to make themselves the crux of an individuals decision-making process, or betray confidences are not the best tool for executives or workers.
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