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HR Metrics Tool

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Additional Resources

HR Metrics Tool Brochure PDF

Descriptions of
All 23 Metrics
 PDF

• Sample Benchmark Report PDF

• Frequently Asked Questions


2017 HR Metrics Tool Survey
ASHHRA, in collaboration with PwC Saratoga, formally invites you to participate in the 2017 HR Metrics Tool. The mission of this collaboration is to enable ASHHRA members to benefit from PwC's expertise in HR analytics and knowledge of the health care field in order to obtain relevant benchmarks for workforce and HR metrics.

Download Brochure PDF


About PwC Saratoga

PwC SaratogaPwC Saratoga is a global leader in workforce measurement, having been in the field for over 30 years, and works with over 600 companies annually to support the development of a fact/evidence based framework to align HR strategy with organizational objectives.

Additionally, PwC Saratoga has a deep understanding of the challenges facing HR professionals in the health care industry. PwC Saratoga has worked with hundreds of leading hospitals to benchmark HR metrics and provide thought leadership.

2017 HR Metrics Tool Participation
Participation in the HR Metrics Tool consists of data submission in the 2017 HR Metrics Tool benchmarking survey. Each participant will receive a personalized report that compares their organization's results against those of other participants. In addition to comparing against all ASHHRA participating organizations, participants can also benchmark based on:

Benefits of participation in the HR Metrics Tool include:

All participants will be provided with:

The survey will focus on the following metrics:

Retention and Separations

  • Turnover Rate
  • Bedside Nurse Voluntary Separation Rate
  • First Year of Service Turnover Rate
  • Bedside Nurse First Year of Service Voluntary Separation Rate
  • Average Tenure

Workforce Productivity
and Profitability

  • Workforce Employees Operating Cost per FTE
  • Labor Cost per FTE
  • Labor Cost Expense Percent
  • Bedside Nurse Overtime Pay Percent

Staffing and Hiring

  • Internal Hires Percent
  • Cost per Hire
  • Time to Accept
  • Bedside Nurse Time to Accept
  • Vacancy Rate
  • Bedside Nurse Manager Span of Control

Workforce Diversity

  • Ethnically Diverse External Hiring Percent
  • Ethnically Diverse Headcount Percent

HR Cost and Structure

  • HR Costs per Employee
  • HR Headcount Ratio
  • Learning & Development Investment per Employee

Compensation & Benefits

  • Average Benefits per Employee
  • Health Care Costs per Active Employee
  • Learning & Development Investment per Employee

Pricing Structure
Based on client feedback (to simplify the fee structure), we have transitioned from pricing based on number of facilities in an organization to headcount size. Please note that registration fees are based on the headcount size for the entity that will be submitting data.

Up to 2500 Employees

$500

Includes the deliverables outlined here

2500-3500
Employees

$1,000

Includes the deliverables outlined here

3501-5000
Employees
$2,000

Includes the deliverables outlined here

5000+ Employees

$5,000

Includes the deliverables outlined here

Upgrade to PwC Saratoga Hospital Consortium
more info PDF

$12,000
(discounted for ASHHRA members)

Includes the deliverables outlined here, and access to PwC Saratoga's national database of 200+ metrics

Timeline for HR Metrics Tool

Activity

Date

Data Collection
   
Jan. 16 - April 10, 2017
2017 HR Metrics Tool Published
(2016 Benchmarks)
June 2017
   
July 2017 onward
    
Late participation available to interested organizations
   

Please contact us for any questions or if you are interested in becoming a member.

ASHHRA
(312) 422-3724
ashhra@aha.org

Shebani Patel
(408) 817-7445
shebani.patel@pwc.com
Looking for the 2014–2016 survey results?
Contact Shebani!

Technical Questions
Kristina Dunphy
(415) 498-7078
kristina.dunphy@pwc.com

© 2017 PricewaterhouseCoopers LLP. All rights reserved. “PricewaterhouseCoopers” refers to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity.


HR Metrics Tool - Frequently Asked Questions (FAQs)

1. How do I register?
2. When does participation begin and end?
3. What do I get in return for participation?
4. What is the fee to participate?
5. How does the pricing structure work?
6. What happens if the deadline for participation has passed?
7. When will the benchmark report be available?
8. How do I submit my data?
9. Who can I contact with questions regarding the survey?
10. Do I have to submit for all 23 metrics?
11. What is the difference between the ASHHRA Metrics Tool and the PwC Saratoga National Database (Hospital Consortium)?


  1. How do I register?
    To register for the ASHHRA / PwC Saratoga HR Metrics Tool Survey, click here and complete the registration fields.

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  2. When does participation begin and end?
    The ASHHRA / PwC Saratoga HR Metrics Tool Survey will open in January 2017. To participate, you will have to submit data from calendar year 2016. Please find below timelines for the 2017 HR Metrics Tool

    Activity

    Date

    Data Collection Jan. 16 - April 10, 2017
    2017 HR Metrics Tool Published
    (2016 Benchmarks)
    June 2017
    July 2017 onward Late participation available to interested organizations
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  3. What do I get in return for participation?
    Benefits of participation in the ASHHRA / PwC Saratoga HR Metrics Tool include:
    • PwC Saratoga’s proprietary web-based data collection and reporting tool 
    • Standardized instructions for each data element that allows for "apples to apples" benchmarking
    • Data collection webinars and user guides 
    • Customized report containing your results compared against other organizations' results, with trended year-by-year results 
    • Benchmarking report with demographic breakdowns based on: All ASHHRA  Participants, Single vs. Multi Facility Systems, Headcount Size, Teaching, Region benchmarks 
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  4. What is the fee to participate?
    The fee for participating in the HR Metrics Tool is based on the headcount size of the participating facility.

    Up to 2500
    Employees

    $500

    Includes the deliverables outlined here

    2500-3500
    Employees

     $1,000

    Includes the deliverables outlined here

    3501-5000
    Employees

    $2,000

    Includes the deliverables outlined here

    5000+
    Employees

    $5,000

    Includes the deliverables outlined here

    Upgrade to
    PwC Saratoga
    Hospital Consortium
    more info PDF

    $12,000
    (discounted for ASHHRA
    members)

    Includes the deliverables outlined here, and access to PwC Saratoga's national database of 200+ metrics

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  5. How does the pricing structure work?
    The pricing structure has been simplified based on client feedback. It is based on the headcount of your organization.
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  6. What happens if the deadline for participation has passed?
    Please contact Shebani Patel directly if you have missed the data collection period.
    Shebani Patel: shebani.patel@pwc.com 
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  7. When will the benchmark report be available?
    Results were released in June 2017.  If you are not already signed up for the HR Metrics Tool, please use the "Start Here" link at the top of this page to register.
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  8. How do I submit my data?
    Your PwC Saratoga point of contact will confirm your registration and share your organization's customized site login information. You will submit your data via that site, and instructions will be provided for the data entry process. Your PwC Saratoga point of contact will be available to answer any of your questions and assist you with the data submissions.

    If you have signed up to submit for more than one facility, Saratoga will provide you with the information necessary to enter data for each.  
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  9. Who can I contact with questions regarding the survey?
    Your designated PwC Saratoga point of contact will be your go to person for any survey questions. Emailing questions will be the most efficient and a response is returned within 24 hours.
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  10. Do I have to submit for all 23 metrics?
    Though you are not required to submit data for all 23 metrics, we require enough data elements to calculate 12 of the 23 metrics. We highly recommend you to provide data for as many metrics as possible.
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  11. What is the difference between the ASHHRA Metrics Tool and the PwC Saratoga Hospital Consortium?

    HR METRICS TOOL
    Participation in the ASHHRA / PwC Saratoga HR Metrics tool is focused on 23 metrics. It is a great option if you are starting out with benchmarking and/or if these metrics meet your needs. You will be able to see a wide array of benchmarks by size, region and facility type for these 23 metrics.

    PwC Saratoga Hospital Consortium
    Participation in the PwC Saratoga Hospital Consortium includes:
    • ASHHRA HR Metrics Tool results
    • Access to PwC Saratoga Hospital Database (includes over 200 metrics) 
    • Access to Saratoga’s Human Capital Effectiveness Report represented by over 300 companies across 12 industries
    • Opportunity to poll your hospital peers on key issues
    • Access to webcasts on human capital measurement topics
    • ASHHRA / PwC Saratoga HR Metrics Tool Report.
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Please contact us to request more information on upgrading to the PwC Saratoga Hospital Database (Shebani Patel: (408) 817-7445)

If you are looking for 2014–2016 HR Metrics Tool Results, please contact Shebani Patel at shebani.patel@pwc.com.