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2018 HR Metrics Tool Survey

Additional Resources

About PwC Saratoga

PwC SaratogaPwC Saratoga is a global leader in workforce measurement, having been in the field for over 30 years, and works with over 600 companies annually to support the development of a fact/evidence based framework to align HR strategy with organizational objectives.

Additionally, PwC Saratoga has a deep understanding of the challenges facing HR professionals in the health care industry. PwC Saratoga has worked with hundreds of leading hospitals to benchmark HR metrics and provide thought leadership.


Start Here

ASHHRA, in collaboration with PwC Saratoga, formally invites you to participate in the 2018 HR Metrics Tool. The mission of this collaboration is to enable ASHHRA members to benefit from PwC's expertise in HR analytics and knowledge of the health care field in order to obtain relevant benchmarks for workforce and HR metrics.

Download the HR Metrics Tool Brochure for more details.

Deadline to participate: Monday, April 9, 2018.

Registration for the 2018 HR Metrics Tool has officially launched!
The HR Metrics Tool is a joint collaboration between ASHHRA and PwC, to benchmark critical workforce measures. This tool can help you gain a better understanding of your HR function, consistently measure metrics against your peers in the healthcare field, and give you access to personalized reports.
Sign up by December 1 to receive a 15% discount to participate in the upcoming 2018 year.


HR Metrics Tool Participation
Participation in the HR Metrics Tool consists of data submission in the 2018 HR Metrics Tool benchmarking survey. Each participant will receive a personalized report that compares their organization's results against those of other participants. In addition to comparing against all ASHHRA participating organizations, participants can also benchmark based on:

Benefits of participation:

All participants will be provided with the following:

Metrics include:

Retention and Separations

  • Turnover Rate
  • Bedside Nurse Voluntary Separation Rate
  • First Year of Service Turnover Rate
  • Bedside Nurse First Year of Service Voluntary Separation Rate
  • Average Tenure

Workforce Productivity
and Profitability

  • Workforce Employees Operating Cost per FTE
  • Labor Cost per FTE
  • Labor Cost Expense Percent
  • Bedside Nurse Overtime Pay Percent

Staffing and Hiring

  • Internal Hires Percent
  • Cost per Hire
  • Time to Accept
  • Bedside Nurse Time to Accept
  • Vacancy Rate
  • Bedside Nurse Manager Span of Control

Workforce Diversity

  • Ethnically Diverse External Hiring Percent
  • Ethnically Diverse Headcount Percent

HR Cost and Structure

  • HR Costs per Employee
  • HR Headcount Ratio
  • Learning & Development Investment per Employee

Compensation & Benefits

  • Average Benefits per Employee
  • Health Care Costs per Active Employee
  • Learning & Development Investment per Employee


Pricing Structure
Based on client feedback (to simplify the fee structure), we have transitioned from pricing based on number of facilities in an organization to headcount size. Please note that registration fees are based on the headcount size for the entity that will be submitting data.

Up to 2500 Employees

$650

Includes the deliverables outlined here

2500–3500 Employees

$1,200

Includes the deliverables outlined here

3501–5000 Employees $2,250

Includes the deliverables outlined here

5001–7000 Employees

$5,500

Includes the deliverables outlined here

7001+ Employees $7,000

Includes the deliverables outlined here

Upgrade to PwC Saratoga Hospital Consortium
more info PDF

$12,000
(discounted for ASHHRA members)

Includes the deliverables outlined here, and access to PwC Saratoga's national database of 200+ metrics

  
Timeline for HR Metrics Tool

Activity

Date

Data Collection Jan. 15 - April 9, 2018
2018 HR Metrics Tool Published
(2017 Benchmarks)
June 2018
July 2018 onward Late participation available to interested organizations

Please contact us for any questions or if you are interested in becoming a member.

ASHHRA
(312) 422-3720
ashhra@aha.org

Shebani Patel
(408) 817-7445
shebani.patel@pwc.com
Looking for the 2014–2017 survey results?
Contact Shebani!

Technical Questions
Kristina Dunphy
(415) 498-7078
kristina.dunphy@pwc.com

© 2017 PricewaterhouseCoopers LLP. All rights reserved. “PricewaterhouseCoopers” refers to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, or, as the context requires, the PricewaterhouseCoopers global network or other member firms of the network, each of which is a separate and independent legal entity.


Frequently Asked Questions (FAQs)

  1. How do I register?
  2. When does participation begin and end?
  3. What do I get in return for participation?
  4. What is the fee to participate?
  5. How does the pricing structure work?
  6. What happens if the deadline for participation has passed?
  7. When will the benchmark report be available?
  8. How do I submit my data?
  9. Who can I contact with questions regarding the survey?
  10. Do I have to submit for all 23 metrics?
  11. What is the difference between the ASHHRA Metrics Tool and the PwC Saratoga National Database (Hospital Consortium)?

  1. How do I register?
    To register for the ASHHRA / PwC Saratoga HR Metrics Tool survey, click here and complete the registration fields.

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  2. When does participation begin and end?
    The ASHHRA / PwC Saratoga HR Metrics Tool Survey opens in January 2018. To participate, you will have to submit data from calendar year 2017. Please find below timelines for the 2018 HR Metrics Tool

    Activity

    Date

    Data Collection Jan. 15 – April 9, 2018
    2018 HR Metrics Tool Published
    (2017 Benchmarks)
    June 2018
    July 2018 onward Late participation available to interested organizations
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  3. What do I get in return for participation?
    Benefits of participation in the ASHHRA / PwC Saratoga HR Metrics Tool include:
    • PwC Saratoga’s proprietary web-based data collection and reporting tool 
    • Standardized instructions for each data element that allows for "apples to apples" benchmarking
    • Data collection webinars and user guides 
    • Customized report containing your results compared against other organizations' results, with trended year-by-year results 
    • Benchmarking report with demographic breakdowns based on: All ASHHRA  Participants, Single vs. Multi Facility Systems, Headcount Size, Teaching, Region benchmarks 
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  4. What is the fee to participate?
    The fee for participating in the HR Metrics Tool is based on the headcount size of the participating facility.

    Up to 2500
    Employees

    $650

    Includes the deliverables outlined here

    2500–3500
    Employees

     $1,200

    Includes the deliverables outlined here

    3501–5000
    Employees

    $2,250

    Includes the deliverables outlined here

    5001–7000
    Employees

    $5,500

    Includes the deliverables outlined here

    7001+ Employees $7,000

    Includes the deliverables outlined here

    Upgrade to
    PwC Saratoga
    Hospital Consortium
    more info PDF

    $12,000
    (discounted for ASHHRA
    members)

    Includes the deliverables outlined here, and access to PwC Saratoga's national database of 200+ metrics

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  5. How does the pricing structure work?
    The pricing structure has been simplified based on client feedback. It is based on the headcount of your organization.
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  6. What happens if the deadline for participation has passed?
    Please contact Shebani Patel directly if you have missed the data collection period at shebani.patel@pwc.com 
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  7. When will the benchmark report be available?
    Results will be released in June 2018. If you are not already signed up for the HR Metrics Tool, please use the "Start Here" link at the top of this page to register.
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  8. How do I submit my data?
    Your PwC Saratoga point of contact will confirm your registration and share your organization's customized site login information. You will submit your data via that site, and instructions will be provided for the data entry process. Your PwC Saratoga point of contact will be available to answer any of your questions and assist you with the data submissions.

    If you have signed up to submit for more than one facility, PwC Saratoga will provide you with the information necessary to enter data for each.  
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  9. Who can I contact with questions regarding the survey?
    Your designated PwC Saratoga point of contact will be your go to person for any survey questions. Emailing questions will be the most efficient and a response is returned within 24 hours.
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  10. Do I have to submit for all 23 metrics?
    Though you are not required to submit data for all 23 metrics, we require enough data elements to calculate 12 of the 23 metrics. We highly recommend you to provide data for as many metrics as possible.
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  11. What is the difference between the ASHHRA Metrics Tool and the PwC Saratoga Hospital Consortium?

    HR METRICS TOOL
    Participation in the ASHHRA / PwC Saratoga HR Metrics tool is focused on 23 metrics. It is a great option if you are starting out with benchmarking and/or if these metrics meet your needs. You will be able to see a wide array of benchmarks by size, region and facility type for these 23 metrics.

    PwC Saratoga Hospital Consortium
    Participation in the PwC Saratoga Hospital Consortium includes:
    • ASHHRA HR Metrics Tool results
    • Access to PwC Saratoga Hospital Database (includes over 200 metrics) 
    • Access to Saratoga’s Human Capital Effectiveness Report represented by over 300 companies across 12 industries
    • Opportunity to poll your hospital peers on key issues
    • Access to webcasts on human capital measurement topics
    • ASHHRA / PwC Saratoga HR Metrics Tool Report.

Please contact us to request more information on upgrading to the PwC Saratoga Hospital Database (Shebani Patel: shebani.patel@pwc.com or (408) 817-7445)

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Last Updated: Tue Nov 7 2017