ASHHRA Webinars

Webinars are excellent learning opportunities led by ASHHRA members and partners with specific expertise in the health care HR profession.

ASHHRA Webinars

RegisterDeveloping a Culturally Competent Workforce
Date: Tuesday, Oct. 30, 2:00-3:00 pm CT
Credits: CHHR 1, SHRM 1, HRCI 1
Cost: $29 (Members), $79 Members

Developing Culturally Competent Workforce

Description: Health care providers must become culturally competent in their knowledge, development and implementation of practices informed by differing cultures, beliefs and attitudes. Understanding the social needs of patients and the community at-large is critical in ensuring positive health outcomes, particularly for at-risk populations. Participants will:

  1. Learn about health factors that contribute to the need for cultural competence in the health workforce
  2. Identify barriers and challenges in developing and sustaining a cultural competent environment
  3. Understand the principles and best practices to develop a culturally competent health care workforce.

Presenter: Charlotte Hughes is a consultant in organizational effectiveness, diversity and inclusion management with more than 15 years experience. She partners with both nonprofit and for-profit stakeholders across multiple fields to create solutions targeted at improving human capital performance and sustained business growth. Charlotte has achieved Certified Diversity Professional (CDP) status by the National Diversity Council and is a Certified Professional in Learning and Performance (CPLP).


  1. Define cultural competency.
  2. Describe factors that contribute to the need for a culturally competent public health and health care workforce (e.g., health disparities).
  3. Describe the significance and application of cultural competency for the public health and health care workforce.
  4. Understand barriers and challenges to the development and sustaining of a culturally competent health care workforce.
  5. Describe best practices that contribute to the development and sustaining of a culturally competent public health and health care workforce.

Recommended Reads: For additional information on this topic, ASHHRA recommends Diversity and Cultural Competence in Health Care: A Systems Approach. Buy now!

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Archived Webinars

Access all archived ASHHRA webinars on the ASHHRA Learning Portal.

On the portal, you will find:

Root Cause of Pay Inequity and How to Address Them (August 2018)

Creating Your Superhero Team (July 2018)

Janus v. AFSCME Supreme Court Case: Implications for Private Sector Workplaces (June 2018)

Recruiting the Future of Medicine - How to Attract and Hire True “A Players” (May 2018)

Minority Representation in Leadership & Governance: Why It’s Important (March 2018)

21st Century Workforce Planning in Action (February 2018)

Do They Love You or Will They Leave You? Addressing Employee Turnover (January 2018)

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Last Updated: Mon Oct 1 2018