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Understanding the Unique Challenges of Hiring in Continuing Care
Harnessing Behavioral Assessments to Enhance Performance and Retention
Wednesday, May 27, 2015
1:00 p.m. ET, 12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT
Hiring better-performing employees who deliver better patient/resident care is an important goal of every health care organization. This webinar discusses why the culture in continuing care is unique. It also illustrates how the use of behavioral assessments in the hiring process is key to ensuring organizations are hiring compassionate caregivers for their residents, and to helping them improve staff turnover and reduce costs.
Detailed discussion includes the impact of hiring the wrong person, the costs of turnover and how using behavioral assessments in the interview process can help in selecting candidates who are truly service-oriented and care about their patients in the continuing care environment.
And, you'll get an overview of HealthcareSource Staff AssessmentSM — a behavioral science-based survey validated for continuing care that measures competencies such as: Work Ethic, Attendance, Customer Focus, and Compassion.
The unique challenges of the continuing care environment|The key role the hiring process can play in addressing these challenges|The benefits of focusing on hiring techniques for the continuing care environment|Examples of how to use behavioral assessments to enhance performance and retention
What You Will Learn
- The unique challenges of the continuing care environment
- The key role the hiring process can play in addressing these challenges
- The benefits of focusing on hiring techniques for the continuing care environment
- Examples of how to use behavioral assessments to enhance performance and retention
Approved for 1.0 CHHR and HRCI recertification credit hour.
Enabling and Strengthening Physician Leadership
Culture, Collaboration and Results
Thursday, May 28, 2015
4:00 p.m. ET, 3:00 p.m. CT, 2:00 p.m. MT, 1:00 p.m. PT
As health care moves into the second curve, the demands being placed on its leaders are greater than ever. Strategies and the leadership that brought us to the first curve in health care will not enable the transformation needed for health care organizations to succeed in the second curve. Organizational success is dependent upon a culture committed to greater care coordination and collaborative leadership in all aspects of performance improvement.
Yet, there is a dearth of physicians trained as collaborative leaders who can contribute to the organization’s strategic vision and use their clinical skills along with leadership expertise to actively engage and collaborate with other leaders. Hear from physician leadership expert and author Mo Kasti on critical steps in a process for the physician leadership journey that enables an organization to put into place the integrated leadership necessary for success.
- A new definition of leadership through the transformation of health care from volume- to value-based care and why what got us here will not get us there
- How strengthening physician leadership creates a culture of collaborative and integrated leadership imperative to organizational success in the transformation of health care
- Why physicians shy away from engaging in collaborative leadership and why it’s essential for physicians to be trained in a new specialty, “leaderist,” and participate as institutional, service-line and frontline clinical partners
- How renowned health care organizations recognize the connection between investing in their physician leadership and transforming their culture, their outcomes and their readiness for the second curve
Mo Kasti, MS, MBB, MCA, CEO and Founder, Physician Leadership Institute, Author, Physician Leadership, the Rx for Health Care Transformation
There are opportunities around the country for dramatic innovation in the way health systems transform community wellbeing. Health care leaders are positioned to be regional catalysts of this change. You can benefit from tools that help you see a wider set of pathways for innovation – linking strategies that bridge health and health care, stewardship for community goals and sustainable financing to promote ongoing investment in health. For the Association for Community Health Improvement's Community Health Improvement Week, this webinar will provide an overview of the "community strategy lab process" featuring the publically available ReThink Health Dynamics Model simulation.
Join us to learn how health care leaders are using these tools in their own organizations and as part of a larger community engagement effort to position their region to pursue a multi-sector change strategy that addresses the system-level causes of population health outcomes.
- Increase awareness of the opportunities and pitfalls of integrating health care and health improvement strategies
- Understand the community strategy lab process as a means to enhance collaboration among diverse stakeholders
- Collect lessons from the field
Sherry Immediato, Director, ReThink Health
Rebecca Niles, Senior Facilitator of Systems Strategy, ReThink Health
This webinar is available free of charge but, advanced registration is required. To register, click here.
HPOE Live! is an American Hospital Association webinar series that highlights leading strategies and innovations in performance improvement that are being championed today in America's hospitals and health systems. It is produced by Hospitals in Pursuit of Excellence, the AHA's strategic platform that provides field-tested practices, tools, education and other networking resources to accelerate performance improvement and delivery system transformation in the nation's hospitals and health systems. Keep an eye out for future emails announcing upcoming webinars in the series.
TakeYour Healthcare Provider Background Screening Pulse
Thursday, June 18, 2015
1:00 p.m. ET, 12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT
Current estimates project health care hiring to soar 30 percent between 2010 and 2020, with an increase of more than 4.2 million jobs, according to a Healthcare Employment Projections report from The Center for Health Workforce Studies. Is your background check program ready to support increased hiring and help you verify qualified applicants? In 2014, First Advantage surveyed health care providers to uncover background check program risks you may face. Attend this event to find out what was found and to benchmark your practices against what best-in-class health care companies screen to prepare for the hiring surge.
- Identify risks health care providers face with their current screening programs
- Describe what best-in-class health care providers include in their background check
- Recognize key automation steps that help providers screen more without undue burden on staff
Diana Acuna, Director, Healthcare Solutions, First Advantage
ASHHRA Members: Free
Non Members: $24.99
Approved for 1.0 CHHR and HRCI recertification credit hour.
How are the nation's hospitals responding to intensifying calls to provide LGBT patient-centered care? Are they embracing new legal, regulatory and accreditation requirements to provide equitable, knowledgeable, sensitive and welcoming care? In this 90-minute webinar, Tari Hanneman, who oversees the Human Rights Campaign's national LGBT Healthcare Equality Index (HEI), will provide perspectives on these questions, as well as an overview on what hospitals are doing (and not doing) in the LGBT realm. Hanneman also will discuss policies and practices affecting LGBT patients and employees that hospitals have been swiftest to implement, including challenges in executing them.
Marci Hoze, director of patient care services at UC Davis Medical Center, will discuss how UC Davis Medical Center has implemented a variety of LGBT best practices and has become a leader in the field of LGBT patient-centered care.
- Describe and advocate for best practices currently recommended to hospitals in the LGBT realm;
- Identify and leverage key factors that lead hospitals to improve their policies and practices regarding LGBT patients and employees; and
- Deploy strategies for influencing hospitals to attend to LGBT concerns.
About Tari Hanneman:
Tari Hanneman is the Associate Director of the Health and Aging Program at the Human Rights Campaign Foundation. In that capacity she oversees the annual LGBT Healthcare Equality Index. Hanneman has over 20 years of experience in the nonprofit and philanthropic sector, primarily focused in the areas of health and women's issues. Prior to joining HRC, she served as the initial director of The Women's Fund of Winston-Salem, where she led all aspects of developing the Fund's programs and brand in the community. Prior to her move to North Carolina, she served in a number of roles at The California Endowment, one of the nation's largest health foundations. She also has worked for elected officials and environmental, reproductive rights, and HIV/AIDS organizations. Hanneman has a master's in public administration with an emphasis on nonprofit management from the University of Southern California, where she also did her undergraduate work.
About Marci Hoze:
Marci Hoze, RN, joined UC Davis Medical Center as a clinical nurse in the Emergency Department in 1997. She has held a variety of positions, including staff nurse, assistant nurse manager and nurse manager prior to accepting her current position in 2013. Her areas of responsibility include: NSICU; transplant, hematology/oncology, surgical and neurology acute care and rehabilitation inpatient units; apheresis/peripheral stem cell collection/PICC services, pulmonary services lab and AIM services; social services; labor relations and collective bargaining; licensing and certification; clinical nurse specialists; organ donation; and the wound care program. Hoze also is the lead on the UC Davis Medical Center sepsis mortality reduction committee and a member of the Vice Chancellor's LGBTQI Advisory Committee.
Hoze graduated with a bachelor of science in nursing from California State University, Sacramento in 1996. She received a master's in public dministration from the University of San Francisco in 2011 and attended the Wharton Nursing Leaders Program at the Wharton School, University of Pennsylvania in 2008.
This webinar is presented in conjunction with the Rainbow Healthcare Leaders Association (RHLA). The RHLA is a national organization with a mission to enhance the representation of lesbian, gay, bisexual and transgender (LGBT) health care executives and to promote high quality care for LGBT individuals and their families.
Institute for Diversity Members: FREE
Non-Institute for Diversity Members: $99 (Join the Institute and the webinar is free! Membership begins immediately and ends on December 31, 2015. For more information about Institute membership, please click here or contact Pamela Janniere at (312) 422-2691 or firstname.lastname@example.org.)
The registration process for the Institute's Diversity Dialogues allows you to sign up and receive dial-in instructions in one easy step. To view the registration instructions, please click here.
Note: Your organization's membership number and/or your individual member number are NOT needed for webinar registration, account creation or when you are accessing your account on eweb. Only your email address is required. Refer to the registration procedures by clicking here for additional information.
You may contact Pamela Janniere directly at (312) 422-2691 or email@example.com to receive the dial in and web link information, particularly if you would like to invite a large group of employees to the event.
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