titlebar

ASHHRA Webinars

Webinars are excellent learning opportunities led by ASHHRA members and partners with specific expertise in the health care HR profession.

ASHHRA Webinar

Click below to learn more about each webinar.

Interested in hosting a webinar? Download the 2014 Webinar Hosting Form PDF


The Surprising Key to Improving HCAHPS: Creating Cultures of Commitment Rather than Compliance
August 12, 2014
2:30-3:30 p.m. ET, 1:30-2:30 p.m. CT

An organization's culture can actively support the commitment of its workforce by providing inspiring and transformational leadership, offering programs to help caregivers get in touch with the meaning of their work and creating systems and processes supporting healthy relationships organization-wide. Ultimately, these relationships help to improve the patient experience by focusing on employee engagement. Join us to hear executives from two exemplary organizations that are creating such cultures and seeing their metrics reflect the results.

This webinar is available free of charge but advanced registration is required. To register click here.

back to top


Navigating the Gap Between Volume and Value
August 14, 2014
2:00-3:00 p.m. ET, 1:00-2:00 p.m. CT

Working in conjunction with Kaufman Hall, Hospitals in Pursuit of Excellence has published a new guide offering hospital leadership step-by-step advice and information on the financial planning process and how it can help organizations plan for value-based care and payment. In this webinar the authors of the guide will review the key concepts that can help hospitals and health systems effectively navigate the gap between volume and value and ensure their organization's long-term success.

This webinar is available free of charge but advanced registration is required. To register click here.

back to top


Trust But Verify – the Value of Eligibility Review
Using Dependent Eligibility Audits for Compliance and Savings

Tuesday, Aug. 19, 2014
1 p.m. ET, 12:00 p.m. CT,
11:00 a.m. MT, 10:00 a.m. PT
Register Now

This webinar has been approved for 1.0 contact hour for CHHR recertification.

 

HR Certification Institute

This program has been approved for 1.0 (HR (General)) recertification credit hour toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

As hospitals' employee health care benefit costs continue to rise, and compliance issues grow in magnitude, a strategy to keep both in check is vital. A rigorous dependent eligibility audit plays an important role in this strategy. On average, 4 to 8 percent of dependents enrolled in an employer health plan are not truly eligible for coverage under plan guidelines.

Join us for a discussion with Baptist Health in Louisville, Ky., to learn how it used a dependent eligibility audit to target this waste, and now uses audits as part of an ongoing effort to keep health care benefit costs under control.

You'll Learn:

  • What a dependent eligibility audit is and why a hospital should consider performing one
  • Real-world ROI data from a hospital that conducted one
  • How to leverage technology to make this type of audit a routine part of the onboarding process
  • The benefits of system standards and how this process can shape internal culture

Speakers:
Mike Daugherty, Director of Corporate Benefits, Baptist Health
John Webb, Managing Director, HMS Employer Solutions

Price
ASHHRA Members: Free

Register Now

back to top


Gold Stars in the Workplace: How Recognition Affects Engagement
Featuring a Case Study from Norton Healthcare
Tuesday, Aug. 26, 2014
1:00 p.m. ET, 12:00 p.m. CT, 11:00 a.m. MT, 10 a.m. PT
Register Now

 

This webinar has been approved for 1.0 contact hour for CHHR recertification.

 

HR Certification Institute

This program has been approved for 1.0 (HR (General)) recertification credit hour toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org

Many people remember encouraging comments or colorful stickers on their elementary school homework assignments. Teachers make these comments to build students' self-esteem, and to show hard work is noticed and appreciated. It turns out an individual's need to be recognized doesn't change much as they get older.

In this presentation, Angela Jette at Norton Healthcare details initiatives developed by its team to improve recognition and increase engagement. Jette uses real-world examples to help attendees understand why recognition is important, and how to design unique reward programs they can take back to their organizations.

This session outlines innovative practices around recognition Norton Healthcare uses to increase employee and physician engagement, encouraging workers to provide better quality care.

Attendees Will Learn How To:

  • Identify the specific ROI of providing recognition in the workplace
  • Design recognition strategies for use in their own organizations
  • Ascertain the links between recognition, increased engagement, and providing better service and care

Speakers
Angela Jette, Program Coordinator, Employee Experience, Norton Healthcare
David Miller, Senior Consultant, Avatar Solutions

Register Now

back to top


Hit Your Triple Aim Targets with Workforce Management
Wednesday, August 27, 2014
2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT
Register Now

The US health care system is the most costly in the world, accounting for 17% of the gross domestic product with estimates to grow to nearly 20% by 2020*. For this reason hospitals are undertaking initiatives that reduce costs while increasing the quality of patient care delivered. Your greatest asset during this time of accelerated industry change is your workforce. You already have the power to succeed – it is in the experience and talent of your skilled employees and caregivers.

By using the right tools to eliminate complex manual processes, to increase visibility for managers, and to engage your employees in innovation, you will give your skilled caregivers more time to care for patients at the bedside, and ensure success in a value-based health care delivery model.

Join us for this webinar to find out how this leading organization has embedded its workforce management solution into the organizations’ culture to support its Triple Aim goals.

*Source: National Healthcare Expenditure Projections, 2010-2020. Centers for Medicare and Medicaid Services, Office of the Actuary.

Speakers
Frank Bradtke MSA RN NEA-BC, Ingalls Health System, Director, Patient Care Services/Professional Practice

Jocelyn Strong, MSN, RN, PCCN, Kronos Incorporated, Northeast Regional Nurse Executive
Moderator: Bob Kehoe, Executive Director, Magazine Publishing Operations

Register Now

back to top


Patient & Family Ambassador Programs: High Touch, High Impact Volunteer Assignments
Tuesday, September 9, 2014
2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT (90 minute webinar)
Register Now

Volunteers are a valuable part of every hospitals workforce. With proper training, department engagement and supervision, volunteers can be incorporated as a team member into any hospital department. The Volunteer Ambassador Program is a highly successful, compassion-based and service-oriented improvement initiative. Ambassadors can be in direct patient contact roles and impact the patient family experience. The ambassadors assist both the staff and families with support service, which are non-clinical in nature and also help identify potential concerns/complaints that can be dealt with while the patient/family is still receiving care.

Faculty: Angela Berns, Manager, Volunteer Services, UnityPoint Health - St. Luke's and Kathy Berube, CAVS, Director of Volunteer Services, Maine Medical Center

Price:
ASHHRA/AHVRP Member: $39.99
Non Member: $59.99

To register, click here.

back to top


Taking Charge of Team-Based Care: Lessons Learned and Results Attained
Wednesday, September 10, 2014
3:30 p.m. ET, 2:30 p.m. CT, 1:30 p.m. MT, 12:30 p.m. PT
60 minutes with live Q&A
Register Now

As new payment and care delivery models emerge to meet the goals of the Triple Aim, the early adopters of team-based care have taken charge. Many have already dissolved traditional and cultural barriers; gained the newly required skills and transitioned away from their individual clinical practices to become members of dynamic care teams.

The move toward team-based care for these physician champions required fresh thinking such as a new appreciation for professionalism and collaboration across gifted health care professionals and understanding what their specific “top of license” contributions are within the team to deliver the best care for the patient.

This webinar will present a proven set of building blocks for a successful transition to team-based care as well as two case studies and some key skill sets required for success including some from outside the health care field. Specifically:

  • Structuring great teams
  • Harnessing group dynamics
  • Collaboration among professionals
  • Principles of interdisciplinary teamwork
  • Compensating health care professionals in team-based care

Registration:
Click here to register. There is no charge for participation.

Questions:
Contact Dan Paloski at (312) 422-2914 or physicianforum@aha.org.

About the Physician Leadership Forum:
As part of the American Hospital Association’s (AHA) ongoing mission to improve the health of patients and communities, AHA introduced the Physician Leadership Forum to engage and partner with physicians to collaboratively advance excellence in patient care. AHA’s Physician Leadership Forum also seeks to gather input from physicians to inform AHA policy and advocacy efforts while advancing physician leadership within the health care delivery system. For more information, visit www.ahaphysicianforum.org.

back to top


ASHHRA Members: click here to access FREE replay links to some past webinars.

Webinar Sponsorship Opportunities
Maximize opportunities to educate and connect with ASHHRA members by hosting an ASHHRA webinar.
Download the
2014 Webinar Hosting Form PDF

back to top


Is there a webinar topic that you would like ASHHRA to offer?
Contact ASHHRA today and let us know what topics you would like to learn more about.

back to top