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ASHHRA Webinars

Webinars are excellent learning opportunities led by ASHHRA members and partners with specific expertise in the health care HR profession. Click below to learn more about each webinar.

ASHHRA Webinar


Interested in hosting a webinar? Download the Webinar Hosting Form PDF


Patient & Family Ambassador Programs: High Touch, High Impact Volunteer Assignments
Tuesday, September 9, 2014
2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT (90 minute webinar)
Register Now

Volunteers are a valuable part of every hospitals workforce. With proper training, department engagement and supervision, volunteers can be incorporated as a team member into any hospital department. The Volunteer Ambassador Program is a highly successful, compassion-based and service-oriented improvement initiative. Ambassadors can be in direct patient contact roles and impact the patient family experience. The ambassadors assist both the staff and families with support service, which are non-clinical in nature and also help identify potential concerns/complaints that can be dealt with while the patient/family is still receiving care.

Faculty: Angela Berns, Manager, Volunteer Services, UnityPoint Health - St. Luke's and Kathy Berube, CAVS, Director of Volunteer Services, Maine Medical Center

Price:
ASHHRA/AHVRP Member: $39.99
Non Member: $59.99

To register, click here.

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Taking Charge of Team-Based Care: Lessons Learned and Results Attained
Wednesday, September 10, 2014
3:30 p.m. ET, 2:30 p.m. CT, 1:30 p.m. MT, 12:30 p.m. PT
60 minutes with live Q&A
Register Now

As new payment and care delivery models emerge to meet the goals of the Triple Aim, the early adopters of team-based care have taken charge. Many have already dissolved traditional and cultural barriers; gained the newly required skills and transitioned away from their individual clinical practices to become members of dynamic care teams.

The move toward team-based care for these physician champions required fresh thinking such as a new appreciation for professionalism and collaboration across gifted health care professionals and understanding what their specific “top of license” contributions are within the team to deliver the best care for the patient.

This webinar will present a proven set of building blocks for a successful transition to team-based care as well as two case studies and some key skill sets required for success including some from outside the health care field. Specifically:

  • Structuring great teams
  • Harnessing group dynamics
  • Collaboration among professionals
  • Principles of interdisciplinary teamwork
  • Compensating health care professionals in team-based care

Registration:
Click here to register. There is no charge for participation.

Questions:
Contact Dan Paloski at (312) 422-2914 or physicianforum@aha.org.

About the Physician Leadership Forum:
As part of the American Hospital Association’s (AHA) ongoing mission to improve the health of patients and communities, AHA introduced the Physician Leadership Forum to engage and partner with physicians to collaboratively advance excellence in patient care. AHA’s Physician Leadership Forum also seeks to gather input from physicians to inform AHA policy and advocacy efforts while advancing physician leadership within the health care delivery system. For more information, visit www.ahaphysicianforum.org.

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Strategically Pursuing the IHI Triple Aim
September 11, 2014
1:00-2:00 p.m. ET, 12:00 p.m. CT, 11:00 a.m. ET, 10:00 a.m. PT

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We invite you to join us for a webinar showcasing the transformational journey of St. Charles Health System in Bend, Oregon as it pursues the Institute for Healthcare Improvement's (IHI) Triple Aim of simultaneously improving the health of the population, enhancing the patient experience and outcomes and reducing per capita cost of care for the benefit of communities.

During this webinar, participants will:

  • Learn about the IHI Triple Aim framework;
  • Hear about the partnership between St. Charles and IHI in undertaking this transformation;
  • Understand how St. Charles Health System sets clear aims and drivers to support population management; and
  • Learn how St. Charles developed its strategic goals and created a supportive infrastructure to manage change.

Presenters:

  • Moderator: Ken Anderson; DO, MS, CPE, Chief Operating Officer, Health Research & Educational Trust
  • Jim Diegel, MSHSA, FACHE, President and CEO, St. Charles Health System
  • Robin Henderson, PsyD, Chief Behavioral Health Officer and Director of Government Strategies, St. Charles Health System
  • Trissa Torres, MD, MSPH, FACPM, Senior Vice President, Institute for Healthcare Improvement

This webinar is available free of charge but advanced registration is required. To register click here.

HPOE Live! is an American Hospital Association webinar series that highlights leading strategies and innovations in performance improvement that are being championed today in America's hospitals and health systems. It is produced by Hospitals in Pursuit of Excellence, the AHA's strategic platform that provides field-tested practices, tools, education and other networking resources to accelerate performance improvement and delivery system transformation in the nation's hospitals and health systems. Keep an eye out for future emails announcing upcoming webinars in the series.

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The Baby Friendly Hospital Initiative:
Improving Maternity Care and Increasing Breastfeeding Rates

September 23, 2014
2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT
Register Now

Hospitals and care systems across the country are engaged in quality improvement efforts to improve maternity care and increase breastfeeding rates. More American women are breastfeeding now than in previous years, however, rates of exclusive breastfeeding remain disappointing. The American Hospital Association's Section for Maternal and Child Health and the National Institute for Children's Health Quality (NICHQ) joint webinar presents information and resources on the Baby Friendly Hospital Initiative (BFHI), which helps hospitals improve their maternity practices to better support mothers who choose to breastfeed.

This webinar will describe the BFHI, the 10 steps to successful breastfeeding and feature a hospital success story shared by the CEO of Providence Hospital, who will talk about applications of quality improvement to drive change in practice to help mothers successfully breastfeed.

Participants include:

  • Moderator: Bonnie Connors Jellen, Director, Section for Maternal and Child Health, American Hospital Association
  • Jennifer Ustianov, Senior Director, NICHQ
  • Amy Freeman, President and Chief Executive Officer, Providence Hospital, Washington, DC

This webinar is available free of charge but advanced registration is required. To register click here.

HPOE Live! is an American Hospital Association webinar series that highlights leading strategies and innovations in performance improvement that are being championed today in America's hospitals and health systems. It is produced by Hospitals in Pursuit of Excellence, the AHA's strategic platform that provides field-tested practices, tools, education and other networking resources to accelerate performance improvement and delivery system transformation in the nation's hospitals and health systems. Keep an eye out for future emails announcing upcoming webinars in the series.

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Creating Exceptional Physician-Nurse Dyads: Using Collaborative Partnerships to Raise the Standard of Care and Improve the Overall Patient Experience
Wednesday, November 12, 2014
2:00 p.m. ET, 1:00 p.m. CT, 12:00 p.m. MT, 11:00 a.m. PT
(60 minutes with live Q&A)

Register Now

Team-based health care delivery is the foundation where health care transformation is based. Successful physician-nurse dyads are an effective method for ensuring the delivery of integrated and coordinated care. Presenters Alan J. Conrad, MD, a practicing primary care physician and medical director at Palomar Health in San Diego County, and Tracy Duberman, PhD, CEO and founder, The Leadership Development Group, Inc., will share the story of one health system's journey to creating collaborative partnerships through a dyad activation process that raised the standard of care and improved the overall patient experience.

The session will offer a case study focusing on Palomar Health's journey through an applied physician leadership academy that included physicians, nurse leaders, and administrators to drive alignment and facilitate a team-based care approach. The session will highlight one of the dyad activation projects titled "No Physician Rounds Alone," which was designed for one unit and later leveraged across the organization. Results of the partnership activation project included enhanced physician/nursing collaboration and improved patient, physician and employee engagement.

Registration:
Click here to register. There is no charge for participation.

Questions:
Contact Dan Paloski at (312) 422-2914 or physicianforum@aha.org.

About Palomar Health
Palomar Health, a California Health Care District health system covers an 850-square mile area and is the largest hospital district in California. It includes the 288-bed Palomar Medical Center in Escondido, 319-bed Palomar Health Downtown Campus in Escondido and 107-bed Pomerado Hospital in Poway. Palomar Health provides a full spectrum of health services, with state-of-the-art hospitals, birth centers, rehabilitation, sub-acute and long-term care centers, plus home health care and hospice services. The mission of Palomar Health is to heal, comfort and promote health in the communities we serve. For more information, visit www.palomarhealth.org.

About the The Leadership Development Group
The Leadership Development Group (TLD Group) is a nationally recognized healthcare leadership development firm specializing in executive and physician leadership assessment & coaching, group leadership development and organizational development consulting. TLD Group offers ground-breaking executive and physician leadership programs to prepare leaders to become change agents in their organizations. To learn more about The Leadership Development Group's Physician Leadership programs visit www.tldgroupinc.com.

About the Physician Leadership Forum:
As part of the American Hospital Association's (AHA) ongoing mission to improve the health of patients and communities, AHA introduced the Physician Leadership Forum to engage and partner with physicians to collaboratively advance excellence in patient care. AHA's Physician Leadership Forum also seeks to gather input from physicians to inform AHA policy and advocacy efforts while advancing physician leadership within the health care delivery system. For more information, visit www.ahaphysicianforum.org.

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ASHHRA Members: click here to access FREE replay links to some past webinars.

Webinar Sponsorship Opportunities
Maximize opportunities to educate and connect with ASHHRA members by hosting an ASHHRA webinar.
Download the
2014 Webinar Hosting Form PDF

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Is there a webinar topic that you would like ASHHRA to offer?
Contact ASHHRA today and let us know what topics you would like to learn more about.

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