Tuesday, Sept. 22 - Learning Sessions

Click here to download full list of Learning Sessions PDF

Not sure which
sessions to attend?
Use the
Learning Track Selection Guide
to determine the level and competency you want to enhance.

Saturday  |  Sunday  |  Monday  |  Tuesday

8:00 – 9:30 a.m.

 


T1 - 1,000 Sites with a Single Voice – Standardizing Excellence
Healthcare Business Knowledge  Leader Track

Georgina Trunzo, Sr. Director, Patient Access/Revenue Cycle, UPMC
Lauren Lloyd, SPHR, Senior Director of Recruitment Service Delivery, UPMC

This presentation will demonstrate how UPMC established a centralized staffing model that allows for a streamlined recruitment process, reduced overtime costs and a consistent on-boarding framework.

Learning Objectives:

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T2 - Diversity and Inclusion: An Organization's 10 Year Journey
Healthcare Business Knowledge  Leader Track  Non-Hospital

Meghan Patton, Vice President of Human Resources and Chief Human Resources Officer, Abington Health

This session will describe a 10 year journey that has strengthened diversity and inclusion within one organization. Through stories, practical examples, processes and metrics, attendees will see the results of action plans that have been developed and worked on over the past 10 years.

Learning Objectives:

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T3 - Engaging Our Front-Line in Leadership
People Strategies  Mid-Level Professional

Heather Brace, SPHR, Human Resources Manager, Intermountain Healthcare
Todd Neubert, RN, Nurse Administrator, Intermountain Healthcare
Judy Williamson, RN, Nurse Administrator, Intermountain Healthcare

Learn how Intermountain Healthcare engages front line nurses and clinical staff to create leadership efficiencies to focus on quality care and improve communication.

Learning Objectives:

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T4 - The Future of Work: What CEOs REALLY Want from HR
HR Delivery  New-to-the-Profession Track  Non-Hospital

Michelle Smith, VP, Business Development, O.C. Tanner

Crafted from interviews with C-suite executives and compelling research from renowned global researchers, Michelle will reveal how you can create a more productive and rewarding workplace.

Learning Objectives:

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T5 - Employee Engagement and Recognition through Gamification
HR Delivery  Mid-Level Professional  Non-Hospital

Michael Maciekowich, National Director, Astron Solutions

Gamification is the use of game thinking and game mechanics to engage users in solving problems. A core gamification strategy is rewards for players who accomplish desired tasks. This session will provide an introduction to gamification concepts and how they apply to the health care human resource strategies.

Learning Objectives:

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T6 - Six Factors Shaping the Future of Health Care
Transformation of Health Care Track  Mid-Level Professional Track

Peter Segall, President and CEO, HealthcareSource

This session addresses the changing health care market and the impact talent management and organizational development have on business performance and the patient experience.

Learning Objectives:

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T7 - Equip Staff to Care for Diverse Patient Populations
The Advisory Board Track  Mid-Level Professional Track

Kate Vonderhaar, Senior Consultant, The Advisory Board Company

As the U.S. grows in diversity, health care organizations must dramatically improve the level of care provided to underserved populations. Learn how to help staff deliver culturally competent care.

Learning Objectives:

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T8 - Using Analytics to Turn Employee Surveys into Real Drivers of Business Outcomes
People Strategies  Leader Track  Non-Hospital

Scott Mondore, Ph.D., Managing Partner, SMD, LLC
Todd Horton, Director of Workforce Intelligence, Dignity Health

This case study discusses how one health care system used their employee survey to understand key drivers of HCAHPS/Patient Satisfaction/Turnover and create a system-wide action plan.

Learning Objectives:

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Saturday  |  Sunday  |  Monday  |  Tuesday