Monday, September 30. 2013

Saturday  |  Sunday  |  Monday  |  Tuesday

Learning Sessions: Monday, Sept. 30, 2013

10:15 – 11:45 a.m.

M1 - How to Empower Your Lower-Wage Workers
M2 -
Strategies to Improve Your Retirement Paln's Health and Your Physicians' Retirement Readiness
M3 - Taming Abrasive Leaders in the Workplace
M4 - Making Order Out of Chaos
M5 - Are You Ready for a Generation X CEO?
M6 - HR’s Emerging Role in Developing Highly Engaged Physicians
M7 - Thriving in a Value-Based Economy+
M8 - Future Focused: Brookdale Shifts Its Talent Strategy
M9 - Systemness: The New Leadership Profile for Success
M10
 - Recruitment Panel: How to Hire and Integrate 100 NPPAs in One Year

 

2:00 – 3:30 p.m.

M11 - The New Leadership Model for a People-Led Economy
M12 - HR’s Impact on Business Imperatives
M13 - Overlooking a Matter of Simple Fairness: Retirement Savings Plan Expenses
M14 - The Power of Stay Interviews
M15 - Who’s the Boss (and When is She Liable)?
M16 -
Leadership for the Future: Do You Know Where Your Next CEO is Coming From?
M17 - Special Offering for HRIC Members: Overcoming New Workforce Management Challenges, Part 1*
M18 - Creative Accommodations - The Art Of The ADA
M19 - HR Under Fire: How to Avoid Getting Burned by Background Checks
M20 - System Integration Panel: A Benefits Case Study

 

3:45 – 5:15 p.m.

M21 - Fee Disclosure, Year Two: ERISA and IRS Updates
M22 - Maximizing Employee Benefit Programs in a Competitive Environment
M23
 - Meeting Workforce Needs Through Collaboration
M24 -
Health Care HR Hot Topics: Legislative and Regulatory Challenges in Labor, Employment and Executive and Physician Compensation
M25 - Integrated Approach to Leadership Competency: The MJHS Case
M26 - Staying Ahead of the OIG: Best Practices in Compliance
M27 - Special Offering for HRIC Members: Overcoming New Workforce Management Challenges, Part 2*
M28 - Compensation Structure: Old Problems, New Solutions
M29 - Is Your Workforce Retirement Ready?
M30 - Financial Well-Being Panel: Beyond Benefits: Engaging Your Employees in Their Financial Well-Being

M31 - Accelerating Performance Through Cultural Transformation

+At the special request of ASHHRA, this HR Investment Center session is open to any ASHHRA member in light of all the changes impacting the health care workforce today
*
This learning session is only open to HR Investment Center Members. If you are not sure if you are a member of the HR Investment Center, please email Kate Myers at myersk@advisory.com


Monday, Sept. 30, 2013
10:15 – 11:45 a.m.


M1 - How to Empower Your Lower-Wage Workers
MLP / CC

Jim Godwin, Vice President of Human Resources, Bon Secours Virginia Health System
Wes Thiss, Director of Environmental Services, Patient Transport, Linen Management, Bon Secours Richmond Health System

At Bon Secours Virginia, the speakers have implemented award-winning policies and practices to support entry-level employees and help them maximize their potential. Supporting the lower-wage earners among us helps elevate them and their families and bolsters their commitment to work and patients.

Learning Objectives
  • Gain perspective on the challenges faced by the lower-wage earners
  • Determine what benefits exist within your health system to offer support to lower-wage earners
  • How to discover community resources available in order to provide lower-wage employees with assistance

back to top


M2 - Strategies to Improve Your Retirement Paln's Health and Youre Physicians' Retirement Readiness
LT / PS

Tim Ruggles, Vice President, Health Care Practice Lead, Fidelity
David Martin, Vice President Strategy and Business Management, Fidelity Investments

Review retirement plan design and savings outcomes best practices in not-for-profit healthcare, highlighting physicians’ savings behaviors, retirement readiness, and strategies to improve both.

Learning Objectives:

back to top



M3 - Taming Abrasive Leaders in the Workplace
NP / PL

Rachel Schaming, Director of Human Resources, Radiology Ltd.

Bullying is harassment - often experienced through subtle methods of coercion, intimidation, and shunning in the workplace.  Explore the characteristics, communication, and intervention techniques available to manage the bully personality type.

Learning Objectives
  • Identify workplace bullies, their methods, and characteristics
  • Define an effective intervention for bullies - even your superiors
  • Develop effective communication strategies to address bullying behaviors

back to top



M4 - Making Order Out of Chaos
LT / HBK

Kimberly Dorer, Director, Spectrum Health University, Spectrum Health
Rebecca Chandler, Manager, Spectrum Health University, Spectrum Health

In a growing health system that contains a hospital group, insurance company, and medical group, it's easy to see why multiple approaches to leadership development might exist. The speakers will reveal how aligning a health system with a common approach to develop leaders occured in only nine months - it's not easy, but it is possible!

Learning Objectives

back to top



M5 - Are You Ready for a Generation X CEO?

MLP / PS

Pam Sime, Executive Vice President and Practice Leader, Integrated Healthcare Strategies
Terry Hobbs, Senior Vice President and Practice Leader, Integrated Healthcare Strategies

Generation X CEO’s are on the rise causing unique cultural and leadership challenges. Learn how to guide your organization through this new leadership dynamic. Discover which generations thrive on change and have different approaches to work life balance. Takeaway tools will include strategies to effectively integrate all generations of your workforce.

Learning Objectives

back to top



M6 - HR’s Emerging Role in Developing Highly Engaged Physicians
LT / HRD

David Rowlee, Ph.D., Senior Vice President and Practice Leader, Integrated Healthcare Strategies
Debbie (Hammack) Weber, Vice President, Integrated Healthcare Strategies

As physician practices are increasingly acquired by hospitals, the importance of understanding physician engagement has never been more essential for HR leaders. Review emerging best practices for developing HR services and structures that support integrated practice models while driving and sustaining employed physician engagement.

Learning Objectives

back to top



M7 - Thriving in a Value-Based Economy
HR Investment Center+

Carol Boston-Fleischhauer, JD, MS, BSN,, Managing Director, The Advisory Board Company

To survive and thrive in health care’s changing marketplace, providers must develop new, cost-conscious care models that better coordinate care across multiple settings and deliver greater value.

Learning Objectives

+At the special request of ASHHRA, this HR Investment Center session is open to any ASHHRA member in light of all the changes impacting the health care workforce today

back to top



M8 - Future Focused: Brookdale Shifts Its Talent Strategy
MLP / HRD NH

Glenn Maul, SVP, Human Resources, Brookdale Senior Living
Jill Low, Senior Client Executive, DDI

Brookdale had to get the right people into the key leadership roles. Learn how Brookdale shifted their hiring decisions from focusing on past experiences to the competencies required for individual and organizational success and how this was driven by industry changes.

Learning Objectives

back to top



M9 - Systemness: The New Leadership Profile for Success
LT

Mark J. Smith, PHR, Organizational Development Programs, Providence Health & Services
Debra Walker, Vice President, DDI

Organizations need to learn how to carry systemness across their talent landscape; hear best practices for developing leaders in the spirit of systemness and the success profile needed for leaders as their organization adopts systemness.

Learning Objectives

back to top



M10 - Recruitment Panel: How to Hire and Integrate 100 NPPAs in One Year
ALL / PS

Karmen Reid, Director, Compensation, Mayo Clinic
Mandy Verdick, HR Manager, Mayo Clinic
Jamie Goertz, Staffing Specialist, Mayo Clinic

In this case study, Mayo Clinic HR professionals will describe the recruitment plan, usage of social media, and the development of an equitable, competitive total compensation program for these jobs. The speakers will share recruitment tools, compensation reports, and intranet communication tools that led them to success.

Learning Objectives

back to top


Monday, Sept. 30, 2013
2:00 – 3:30 p.m.


M11 - The New Leadership Model for a People-Led Economy
MLP / PL

Michelle Smith, CPIM, CRP, Vice President, Business Development, O.C. Tanner

How we lead, motivate, and define value has changed. We’ll explore immediately actionable new strategies to successfully innovate, engage, and grow in the new economy. We'll explore this shift in strategy to ‘Human Value Connections’ and the many advantages of pursuing enrichment leadership practices. And how we lead, how we motivate, and how we define value will all have to change.

Learning Objectives

back to top



M12 - HR’s Impact on Business Imperatives

LT / HBK

Ashley Gouge, Vice President, Pinstripe Healthcare
Shelly Olejniczak, Vice President, Pinstripe Healthcare

As HR leaders, we understand the quantifiable impact that having the best talent available has on our organization’s strategic success.  Whether tackling HCAHPS scores and improving patient satisfaction or finding opportunities to gain greater efficiencies in reaction to health care reform, at the most all success depends on HR’s ability to hire and retain an engaged workforce with the agility to adapt to internal and environmental change.

During this interactive session, participants will share examples and learn from peers who have successfully defined HR’s role in the success of strategic initiatives and how they have made their talent strategies and practices a true competitive advantage for their organizations.

Learning Objectives

back to top



M13 - Overlooking a Matter of Simple Fairness: Retirement Savings Plan Expenses
LT / HRD7

Brodie Wood, Vice President and Not for Profit Practice Leader, Transamerica Retirement Solutions

There is a basic element of unfairness built into most defined contribution plans that is only now coming to the attention of participants, sponsors, and advisors. It has to do with how fund fees typically are used to pay plan costs. It also relates to how fund revenue is paid to the plan and/or credited to individual accounts. The inherent value of a retirement plan to a participant is dependent on its basic fairness.

Learning Objectives

back to top



M14 - The Power of Stay Interviews

ALL / PS

Richard Finnegan, CEO, C-Suite Analytics

Stay interviews are much more effective than employee surveys because they are conducted one-on-one, put managers in the solution seat, and focus on top performers. This session will include specific questions and tools, case studies of stay interview successes, an accompanying method for forecasting future turnover.

Learning Objectives

back to top



M15 - Who’s the Boss (and When is She Liable)?
MLP / CC

Kimberly Daniel, Attorney, Hancock Daniel Johnson & Nagle, P.C.

Review recent federal and state court cases impacting who is considered a “supervisor” under Title VII and when she may be held individually liable for federal and state claims. Learn about cutting-edge employment law topics and apply that knowledge to help protect employers and employees from discrimination and wrongful discharge claims.

Learning Objectives

back to top


M16 - Leadership for the Future: Do You Know Where Your Next CEO is Coming From?
MLP / PL

Eric Magnussen, VP of Talent, Cancer Treatment Centers of America
Dr. Susan Hirt, Director, Leadership Consultancy, Talent Plus

The Management Fellows Program of Cancer Treatment Centers of America (CTCA) was developed to ensure that the organization would have enough leaders to meet its ambitious growth goals. Take a deep dive into CTCA's Management Fellows Succession Planning Program and create a blueprint for your organization to ensure sustainability through leadership excellence.

Learning Objectives

back to top



M17 - Overcoming New Workforce Management Challenges, Part 1
HR Investment Center*

Michael Hubble, Senior Director, The Advisory Board Company

HR leaders must find ways to effectively manage a rapidly evolving workforce – one that is more diverse, geographically disparate, and overwhelmed with change than ever before.

Learning Objectives

*This learning session is only open to HR Investment Center Members. If you are not sure if you are a member of the HR Investment Center, please email Kate Myers at myersk@advisory.com

back to top



M18 - Creative Accommodations - The Art of the ADA
MLP / HRD
NH

Beth Mehaffey, SPHR, Sr. VP of Human Resources, Baptist Health
Heather A. Owen, Partner, Constangy, Brooks & Smith, LLP

Health care facilities must continue to put patients first, despite reductions in staff and the increased need to be efficient and accountable. Given the expanded protection of “disabilities” the EEOC’s aggressive ADA strategies, and the ever-increasing requests to accommodate absences and leave, the need to be creative in the accommodation process is more critical than ever. This interactive, multi-format session will provide an update on recent ADA developments, and discuss “the art” of accommodation and ADA compliance from the real-life perspective of the Human Resources professional and from an employment law litigator.

Learning Objectives

back to top



M19 - HR Under Fire: How to Avoid Getting Burned by Background Checks
MLP

Stefan Keller, President, Certiphi Screening, Inc.

Criminal background checks are a common,and often required, element of any health care organization's hiring process. However, the use of criminal records is coming under increased scrutiny. A tidal wave of new laws and regulations has started to limit and curtail the use of criminal history information in making hiring decisions.  We'll examine these seemingly opposing trends and provide helpful hints on how to safely use criminal records in the hiring process.

Learning Objectives

back to top



M20 - System Integration Panel: A Benefits Case Study

ALL / HBK

Jeffrey Johnson, Vice President Human Resources, UC Health Memorial Hospital
Liz Jennings, Manager of Benefits, UC Health
Brad Cornish, FSA, Principal, Mercer

This session will present a case study of the benefit integration for University of Colorado Health of three previously independent systems in three months! During this case study, the speakers will review the complex existing situation and the process used to develop and implement the new program.

Learning Objectives

back to top


Monday, Sept. 30, 2013
3:45 – 5:15 p.m.



M21 - Fee Disclosure, Year Two: ERISA and IRS Updates

LT / HRD

Richard Turner, Vice President and Deputy General Council, VALIC

The session will provide updates and discuss lessons learned for ERISA plan fee disclosure requirements and the expansion of fee disclosure to non-ERISA plans. It will also include ERISA and IRS updates including the recent legislative expansion of in-plan Roth conversions.

Learning Objectives

back to top



M22 - Maximizing Employee Benefit Programs in a Competitive Environment
MLP / PL

Maureen Cotter, Director of Research and Information, Sullivan, Cotter and Associates, Inc.
Mike Gaal, Senior Consultant at Sullivan, Cotter and Associates, Inc.

Learn how a leading health care organization is using survey data to maximize the value of their benefits program, and how they tackle the issue of being an employer, provider, and payer.

Learning Objectives

back to top



M23 - Meeting Workforce Needs Through Collaboration
LT / CC

Sally Williams, Workforce Center Director, Dallas-Fort Worth Hospital Council

Come hear best practices about the DFWHC Foundation, a regional organization whose mission includes strengthening the health care workforce through education, research and collaboration. The speaker will focus on regional collaborative workforce initiatives and how hospitals and community partners come together to ensure the right workforce at the right time.

Learning Objectives

back to top



M24 - Health Care HR Hot Topics: Legislative and Regulatory Challenges in Labor, Employment and Executive and Physician Compensation
MLP / PS

K. Bruce Stickler, Partner, Drinker Biddle & Reath LLP

The Obama Administration continues to actively and aggressively drive change that significantly affects health care providers. Through federal agencies including the National Labor Relations Board, the Department of Labor, and the Equal Employment Opportunity Commission, employers are challenged by an ever-increasing number of regulatory initiatives. In addition, compensation for executives and physicians is being scrutinized by the IRS, other federal agencies, payers, and the public. HR leaders play an essential role with senior leadership in developing strategies consistent with the organizations’ mission, vision, and values to address these challenges. Topics will include the HR impact of health reform, developments under The Americans with Disabilities Act, recent pro-union decisions by the National Labor Relations Board, the Department of Labor’s new reporting requirements for engaging consultants and attorneys for employee relations assistance and recent developments and strategies for appropriately compensating executives and physicians.

Learning Objectives

back to top



M25 - Integrated Approach to Leadership Competency: The MJHS Case
MLP / HBK

Kathleen Armitage, Director/Organizational Development, MJHS
Susan Bornstein, Vice President of Human Resources, MJHS

This overview will reveal the importance of developing an organization-specific competency model that can serve as a foundation for leadership performance assessment, development, and succession planning. It will cover the role of a senior advisory team, leadership focus groups, and interviews in identifying company-specific competencies that align with the organization’s strategic challenges and reflect its culture and values.

Learning Objectives

back to top



M26 - Staying Ahead of the OIG: Best Practices in Compliance

MLP / HBK

A. Michael Rosen, Esq., President, Co-Founder, ProviderTrust, Inc.
Alice Martin, Esq. Principal, Martin Compliance Consulting, Inc.

Review of OIG requirements and Affordable Care Act Section 6501 requiring monthly monitoring of health care employees for exclusions and license status.  Understanding your HR obligations and ways to comply with OIG and CMS requirements to monitor your employees on a monthly basis. The rules have changed, but your role is the key.

Learning Objectives

back to top



M27 - Special Offering for HRIC Members: Overcoming New Workforce Management Challenges, Part 2

HR Investment Center*

Michael Hubble, Senior Director, The Advisory Board Company

HR leaders must find ways to effectively manage a rapidly evolving workforce – one that is more diverse, geographically disparate, and overwhelmed with change than ever before.

Learning Objectives

*This learning session is only open to HR Investment Center Members. If you are not sure if you are a member of the HR Investment Center, please email Kate Myers at myersk@advisory.com

back to top



M28 - Compensation Structure: Old Problems, New Solutions

NH / HRD NH

Susan Pelletier, Vice President Human Resources, Maine Medical Center
Yelena Stiles, Senior Consultant, Sibson Consulting

Hear a case study with Maine Medical Center that will discuss approaches to evaluating a current compensation structure, how to use market data to design new structures, and considerations for implementation. During this session, Maine Medical Center will also describe how they are transforming their salary structure from 200+ ranges into a flexible, market-based approach that will support a high-performance culture.

Learning Objectives

back to top



M29 - Is Your Workforce Retirement Ready?

LT

Wendy Daniels, Senior Vice President, Marketing, Transamerica Retirement Solutions

This session will help you engage the workforce in retirement readiness by looking at retirement plans from a more holistic perspective. While most plan sponsors measure plan health based solely on participation rate, there are many other variables to consider when helping participants stay on track to meet retirement goals.

Learning Objectives

back to top



M30 - Financial Well-Being Panel: Beyond Benefits: Engaging Your Employees in Their Financial Well-Being

ALL / CC

Paul A. Csigi, Benefits and Pension Administration Director, Temple University Health System
Carol Wellings, Wellbeing Engagement Manager, Temple University Health System
Jack Florea, Vice President of Participant Engagement, TIAA-CREF

Join employee engagement specialists from TIAA-CREF and Temple University Health System (TUHS) as they discuss how to get people thinking differently about financial wellbeing and retirement readiness. TUHS representatives will share how their organization approaches employee engagement and financial wellbeing among 9,000+ employees across four member hospitals, including an academic medical center, various ambulatory care centers and physician practices in the Philadelphia metropolitan area.

Learning Objectives

back to top


M31 - Accelerating Performance Through Cultural Transformation

Joan Evans, Vice President, People Development and CLO, Cone Health
Shideh Sedgh Bina, Founding Partner, Insigniam

This session will examine how a health care organization can achieve breakthrough operational results by creating a high performance culture. Through case study, lecture, and interactive exercises, attendees will learn tools and processes they can implement in their organization to assess and transform culture. These tools will include: culture assessment and scan, model for infrastructure, and tools to enroll employees and physicians.

Learning Objectives

back to top


Not sure which sessions to attend? Use the Learning Track Selection
Guide
 to determine the level and competency that you want to enhance


Saturday  |  Sunday  |  Monday  |  Tuesday