Learning Sessions: Monday, September 24, 2012

 

10:15am – 11:45am

M1 - Engaging and Retaining Your Top Talent
M2 - A Roadmap to HR and Organizational Success - The Baldrige Journey
M3 - Bending the Medical Trend Curve - The First Step Toward Accountable Care
M4 - Team Based Performance Sharing Promotes Patient Satisfaction
M5 - Overcoming the 'Work Experience' Barrier to Health IT Employment
M6 - Prospering on Tighter Margins: Industry Briefing for HR Leaders*
M7 - Monsters in the Closet - Spotting Recruitment Red Flags
M8 - HR Survival Panel: Keys to Change

 

2:00pm – 3:30pm

M9 - Before, During, and After–Preparing the HR function for M&A
M10 - LGBT Workplace Concerns and How to Address Them
M11 - Physician Leadership Institute - Development to Application
M12 - Avoiding FLSA Liability Through Culture of Work-Life Balance
M13 - Rhode Island Nurse Institute: America’s First Nursing Middle College
M14 - Hardwiring Accountability at the Front Line: Best Practices for Driving Staff Investment in Organizational Goals
M15 - Patient Satisfaction - How the "Best of the Best" Attain High Ratings
M16 - Health Care HR Hot Topic Panel: Legislative and Regulatory Challenges

 

3:45pm – 5:15pm

M17 - Driving Change Through Creative Problem Solving - The Meridian Maze
M18 - Orlando Health’s Healthy U Experience: Team Member Wellness
M19 - Accountable Discipline – A Different Approach to Workplace Discipline
M20 - The Storm (Continually) Brewing Out West
M21 - Communications Strategies Before, During, and After Collective Bargaining
M22 - The Highly Productive HR Department:  Restructuring HR to Lead an Evolving Health System*
M23 - Is Your Workforce Retirement Ready?
M24 - Physician Engagement Panel: Effective Strategies for Attracting and Retaining Physicians

 

*Special offering for HR Investment Center members and other chief HR officers; by invitation only.


Monday, September 24, 2012
10:15am – 11:45am

 
M1 - Engaging and Retaining Your Top Talent
HRD / MLP  NH
Lauren Brouhard, Senior Vice President - Marketing, Fidelity Investments
 
Review retirement plan strategies, including plan design, communication, and financial guidance solutions that effectively engage and help retain your organization's key talent.
Learning Objectives

M2 - A Roadmap to HR and Organizational Success - The Baldrige Journey
HRD / LT
William Glaves, HR Business Partner, Children's Hospitals and Clinics of Minnesota

Learn how to use the Baldrige Health Care Criteria as a roadmap to HR and organizational success, leaving with the tools that you need to get started on your organization's path to excellence.

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M3 - Bending the Medical Trend Curve - The First Step Toward Accountable Care
HBK / MLP/LT
David DeJesus, Jr., Vice President of Human Resources, Southcoast Health System
Erin O'Connor, Practice Leader, Cammack LaRhette Consulting

The hospital's self insured employee benefit plan presents the HR executive with a unique opportunity to prepare the organization for the future of health care delivery under health reform.  "Life in the Gap" is an issue all health care providers face as we shift from volume based to value based economics and reimbursement models.

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M4 - Team Based Performance Sharing Promotes Patient Satisfaction
PL / PS / MLP
Michael Camuso, Director of Compensation & President, Hackensack University Medical Center
Robert Masternak, Author

Hear the pilot "Gainsharing Plan" of the outpatient surgical unit at the Hackensack University Medical Center in which the unit involves over 160 employees who handle over 1,100 out-patient surgical cases per month. Costs were reduced by over 12 percent for the pilot plan year.  The presenters will focus on sharing the results and current efforts to expand the concept to other units in the hospital.

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M5 - Overcoming the 'Work Experience' Barrier to Health IT Employment
PS/MLP NH
Helen Figge, PharmD, MBA, CPHIMS, Lean Six Sigma Black Belt, Senior Director, Professional Development, Career Services,  HIMSS

Health IT careers are on the rise and helping employers understand the health IT industry infrastructure and knowing the skills needed to support the health IT labor market will be needed and invaluable to health care in the years to come.

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M6 - Prospering on Tighter Margins: Industry Briefing for HR Leaders
ABC / LT
Special offering for HR Investment Center members and other chief HR officers
Jennifer Stewart, Managing Director, The Advisory Board Company

Looming shifts in patient population, most notably the aging of baby boomers and the resulting decline in payer and case mix, pose alarming challenges to the traditional formula for sustaining hospital margins.  This presentation will provide HR leaders pragmatic guidance on the key drivers reshaping the health care market as well as early strategies for safeguarding future financial sustainability.

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M7 - Monsters in the Closet - Spotting Recruitment Red Flags
Hospitals and Care Systems of the Future / NP/MLP NH
Stefan Keller, President, Certiphi Screening, Inc.

This presentation will explore how health care HR professionals can use existing onboarding tools to spot red flags during the hiring process, as well as delving into common red flags that pop up on employment applications. Additionally, the presentation will explore some recent trends in background screening, with special emphasis on compliance issues raised by these trends, such as the use of social media in screening, new E-Verify requirements at the state level, and restrictions on the use of credit reports in the screening process in many states.

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M8 -HR Survival Panel: Keys to Change
PS  / ALL   NH
Quint Studer, Founder, Studer Group

Leading a health care organization is a challenging job  - and it's getting tougher.  To survive in a rapidly shifting, do-more-with-less external environment, organizations need the agility to execute swiftly and correctly in the midst of change.  Quint Studer, prominent author and founder of Studer Group®, will discuss these challenges with you.  After his session, you will be able to answer, "Are you ready for today's rapid pace of change?" and "Do you understand the key tactics to manage change effectively?

Learning Objectives


 

Monday, September 24, 2012
2:00pm – 3:30pm

 

M9 - Before, During and After – Preparing the HR function for M&A
HBK / LT NH
Cindra Syverson,System VP, Chief Human Resources Officer, Providence Health & Services
David Hinkel, Senior Consultant, Towers Watson

Learn how HR executives in the health care industry can and should prepare for a pivotal role in ensuring the success of a hospital merger and/or acquisition (M&A)–before, during, and after the transaction.

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M10 - LGBT Workplace Concerns and How to Address Them
CC / ALL NH
Steve Adriaanse, Chief Human Resource Officer, Tallahassee Memorial HealthCare, Inc.
Shane Snowdon, Director, Center for LGBT Health & Equity, UCSF Medical Center

This session will describe the unique concerns of an increasingly visible employee group - lesbian, gay, bisexual, and/or transgender (LGBT) individuals - along with reality-tested strategies for LGBT equity and inclusion.

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M11 - Physician Leadership Institute - Development to Application
PS / MLP
Deborah Carey, Leadership Development Consultant, Advocate Christ Medical Center

The Physician Leadership Institute is a development program designed by-physicians, for-physicians.  Hear how you can build a partnership between physician and administrative leaders by providing a shared model for leadership development.

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M12 - Avoiding FLSA Liability Through Culture of Work-Life Balance
PL / PS / MLP NH
David Powell, Jr., Shareholder and Associate, Ogletree, Deakins, Nash, Smoak & Stewart P.C.
Austin E. Smith, Associate, Ogletree, Deakins, Nash, Smoak & Stewart P.C.

Employees in the heath care industry often work beyond the hours required in a typical work day.  This becomes an issue when non-exempt employees create significant liability for employers under the FLSA.  This session will address how employers can avoid such liabilty while also helping employees acheive better work-life balance.

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M13 - Rhode Island Nurse Institute: America’s First Nursing Middle College
CC / LT
Michael Paruta, Director of Workforce Development, Care New England Health System
Aime Bressette, Executive Director, The Stepping Up Project

The Rhode Island Nurses Institute Middle College, America’s first high school dedicated to the education of future nurses, was established to improve the preparation of high school for nursing programs by immersing students in the setting and structure of a college, learning under the guidance of industry practitioners, with a concentration in nursing.

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M14 - Hardwiring Accountability at the Front Line: Best Practices for Driving Staff Investment in Organizational Goals – Part 2
Special offering for HR Investment Center members and other chief HR officers
ABC / LT
Jennifer Stewart, Managing Director, The Advisory Board Company

Looming shifts in patient population, most notably the aging of baby boomers and the resulting decline in payer and case mix, pose alarming challenges to the traditional formula for sustaining hospital margins.  This presentation will provide HR leaders pragmatic guidance on the key drivers reshaping the health care market as well as early strategies for safeguarding future financial sustainability.

Learning Objectives

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M15 - Patient Satisfaction - How the "Best of the Best" Attain High Ratings
Hospitals and Care Systems of the Future / MLP/LT
Frederick Morgeson, Ph.D., Professor of Management, Michigan State University

Dr. Morgeson has reviewed HCAHPS data for hospitals nationwide to determine some of the key factors that differentiate top-performing hospitals from low and average scoring hospitals. Hear the science and practice that drive customer service/patient satisfaction.

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M16 - Health Care HR Hot Topic Panel: Legislative and Regulatory Challenges
PS / ALL
Mark D. Nelson, Partner, Drinker Biddle & Reath LLP
K. Bruce Stickler, Partner, Drinker, Biddle, & Reath LLP

The Obama Administration continues to actively and aggressively drive change that significantly affects health care providers.  Through federal agencies including the National Labor Relations Board, the Department of Labor, and the Equal Employment Opportunity Commission, employers are challenged by an ever-growing number of regulatory initiatives.  HR leaders play an essential role with senior leadership in developing strategies consistent with the organizations’ mission, vision, and values to address these challenges.  Topics will include the HR impact of health reform, developments under The Americans with Disabilities Act and the Age Discrimination in Employment Act, and social media’s continuing challenge for health care providers.

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Monday, September 24, 2012 
3:45pm – 5:15pm

M17 - Driving Change Through Creative Problem Solving - The Meridian Maze
HBK / NP/MLP NH
Patrice Ventura, Director, Meridian Leadership Institute

Get ready to ignite your creativity! During this program, participants are presented with an A-MAZE-ING dilemma that will take you on a journey with a designated team. This program covers how to be creative “out of the box” as well as “in the box” when dealing with regulations, budgets, and other constraints.

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M18 - Orlando Health’s Healthy U Experience: Team Member Wellness
HRD / PS / MLP
Christy E. Pearson, Chief Operating Officer, Human Resources, Orlando Health

The presenters will highlight the collaboration among many internal departments and the forming of the inter-disciplinary advisory council while aligning with the organization’s strategy to implement a worthwhile wellness program. Hear best practices from strategy to components to concept to a successful delivery.

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M19 - Accountable Discipline – A Different Approach to Workplace Discipline
PS / NP/MLP NH
Bernadette Berney, Director of Human Resources, Pullman Regional Hospital

Through this case study, this presentation will share how Pullman Regional Hospital transformed their progressive disciplinary process into an accountable discipline process where employees take responsibility for their behavior and performance.  Learn a different approach to the disciplinary process that makes employees accountable for their behavior and performance and removes that responsibility from their supervisors.

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M20 - The Storm (Continually) Brewing Out West
HRD/MLP
Gail M. Blanchard-Saiger, VP Labor & Employment, California Hospital Association

This session will discuss pending California legislation pertaining to the following issues: staffing ratio penalties, vaccination policies, leave expansion, workers comp presumption for direct patient care workers, use of payroll cards, wage reports/statements, discrimination against the unemployed, employer access to social media as well as the following cases:  wage and hour cases, disability discrimination/accommodation (particularly important as the ADAAA more closely follows CA law).

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M21 - Communications Strategies Before, During, and After Collective Bargaining
CC / HRD / LT
Robert Moll, Communications Consultant, IRI Consultants

Learning from real-life case studies and experiences, participants will understand the importance of engaging their employees, managers, and other stakeholders before, during, and after contract negotiations. This is particularly important now as health care reform, a challenging and cloudy economy, Medicare and Medicaid payment reductions, and other changes are forcing health care organizations to ask for greater concessions from the union(s) that represent their employees.

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M22 - The Highly Productive HR Department:  Restructuring HR to Lead an Evolving Health System
ABC / LT
Special offering for HR Investment Center members and other chief HR officers
Fred Bayon, Senior Director, The Advisory Board Company

Hospital leaders across the country are actively pursuing organizational redesign as a means to gain efficiencies, improve productivity, and better match organizational structure to changing care delivery models. This presentation will examine how to improve HR productivity by refining HR organizational structure and improving staff member efficiency by eliminating duplicative work and improving prioritization and delegation.

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M23 - Is Your Workforce Retirement Ready?
Hospitals and Care Systems of the Future / MLP NH
Brodie Wood, VP, National Practice Leader, Diversified

This session will help you get your workforce engaged in retirement readiness by looking at your plan from a more holistic perspective.  While most plan sponsors measure plan health based solely on participation rate, there are many other variables to consider when helping your participants stay on track to meet their retirement goals.

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M24 - Physician Engagement Panel: Effective Strategies for Attracting and Retaining Physicians
PS / LT
James Nelson, Managing Principal, Sullivan, Cotter and Associates
Bill McLean, Sr. VP, HR, Avera McKennan
Michael E. Nolan, President and CEO, Nolan Financial

This session will examine the strategies successful health care organizations are using to recruit, manage, motivate, and retain top physician talent in a competitive market. This panel will explore the role that human capital strategies play in attracting, managing, and retaining physicians.

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Not sure which sessions to attend? Use the Learning Track Selection Guide to determine the level and competency that you want to enhance


Saturday  Sunday  Tuesday