Raise Your Skills!
ASHHRA Webinars
"Build a High-performing and Engaged Workforce: The Critical Link between Engagement and Workforce Development"
1:00 to 2:00 p.m. CT
Tuesday, Oct. 21, 2008
Complimentary Webinar offered through DDI
This information-packed webinar will identify the five factors that drive an engaged workforce, show why its so important to develop your individual contributors, and identify development options for addressing specific workforce challenges.
Learning Objectives: You’ll also get a guided tour of Techniques for a High-Performance Workforce®, DDI’s powerful workforce development system, and learn how to:
- Build effective communication among peers, customers, supervisors, and leaders.
- Establish and maintain high-performance work teams.
- Build the necessary skills to put ideas for improving processes, quality, and service into action.
- Develop the high level of involvement that enables people to take on more responsibility in today’s flat organizational structures.
Faculty Information:
Jim Davis, Vice President, Workforce and Service Development, DDI, is a high-impact speaker and nationally recognized thought leader on helping organizations meet their strategic objectives. Jim helps organizations to create high-performance workforces, and provides ongoing consulting support to clients related to their strategies of acquiring and retaining employees and customers.
Merilee Smith, Consulting Associate, Leadership Solutions Group, DDI consults with clients and internal partners to identify how to best meet the needs for non-leader and service development. Ms. Smith has a Masters Degree in Professional Leadership with a concentration in Training and Development and has a strong dedication to customer excellence.
For More Information
or to register for this event, contact DDI's Client Relations Group at 1-800-933-4463.
DDI events are intended for the benefit of our clients and prospects.
Register Today!
Click Here for all 2008 Webinars
Nov 6
Blogs: Recruitment Tool?
Nov 12
Optimizing Talent Management
Nov 19
Training the Front Line Online: The Magic is in the Mix®
Dec 10
Setting Standards for Employee Accountability
Noon – 1:30 p.m. CT
Thursday, November 6, 2008
Faculty:
Judith Russell, RN, BSN , Vice President, Client Solutions, Health Care Division
We all need to stay on the cutting edge of the latest in recruitment trends. This presentation will provide an update about blogs, their effectiveness for recruitment, and how this tool is working in other industries.
Learning Objectives
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Discuss blogs and understand how to develop a blog for their organizations
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Describe how blogs can impact recruitment efforts
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Discuss how blogs mirror their brand messaging
Faculty Information:
Judith has over 30 years of experience in the healthcare field including recruitment support; critical care nursing and nursing administration. As a Nurse Recruitment Administrator for the Western Region of AMI, she managed recruitment and retention for 18 hospitals. In addition, she developed a recruitment software program for tracking responses, retrieving candidates’ information and measuring results—long before modern applicant tracking systems were widely available. Judith has spent 16+ years in the recruitment advertising and marketing industry and is a nationally known expert. Judith’s memberships include NAHCR, AONE and SHRM. Judith is a frequent speaker at local, regional and national events. Judith joined Bernard Hodes Group in 2007.
"Optimizing Talent Management"
Noon – 1:30 p.m. CT
Wednesday, November 12, 2008
Faculty Information:
Ren Nardoni is Senior Vice President, Business Development at Pilat (North America), Inc. An internationally known speaker on the mechanization of human resources processes, Nardoni has developed workshops and seminars on Talent Management for the AMA, the Human Resource Planning Society, IHRIM, Linkage and several private organizations.
Clinton Wingrove is the CEO and Principal Consultant of Pilat (North America) Inc. and one of the world's leading experts on workforce management and multi-rater feedback. He specializes in designing and implementing integrated HR software and processes; processes that capitalize on the power of contemporary technology and technology to maximize individual performance and realize potential.
"Training the Front Line Online: The Magic is in the Mix®"
Noon – 1:30 p.m. CT
Wednesday, November 19, 2008
Faculty:
Ed Wetzel, National Director of Organizational Development from
Emergency Medical Services Corp. (EMSC)
Janice Burns, Senior Consultant, DDI
Implementing a new online training program can be difficult, but common challenges can be easily overcome with proper planning. And the list of benefits is long. From standardizing training across multiple locations to the flexibility of taking courses at your own pace, web-based training provides health care organizations with a viable alternative to conventional classroom learning.
Learning Objectives
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Learn how DDI’s interactive design keeps learners engaged and ensures that the training is applied back on the floor
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Hear how Emergency Medical Services Corp. (EMSC) utilizes web-based training to improve the skills of its leaders, while minimizing time away from patients
"Setting Standards for Employee Accountability"
Noon – 1:30 p.m. CT
Thursday, December 10, 2008
Faculty:
Michael Henry Cohen , President, Michael H. Cohen Leadership and Organizational Development
Ensure that your hospital is rewarding and holding managers accountable for their employee relations and performance management responsibilities; that how managers spend their time is in alignment with the organization's stated values. Facilitate direct, honest, and respectful conflict management within and between shifts, work units and job classifications; Utilize an organizational protocol for problem-solving in which people follow the chain of command, avoiding indirect, triangulated or passive-aggressive communication. Teach managers their legal rights and responsibilities relative to performance management and holding employees accountable for outstanding technical/clinical skills, customer service, teamwork, and fiscal prudence. Coach managers on how to confront employees who are technically competent but raising havoc on group morale and productivity, anticipating and planning for their defensiveness. Evaluate a manager's effectiveness based on 10 Best Health Care Leadership Practices.
ASHHRA Webinars
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