Monday, Nov. 2nd

Learning Sessions 10:30 a.m. - 12:00 p.m.
Learning Sessions 3:00 - 4:00 p.m.
Learning Sessions 4:45 - 6:15 p.m.


ASHHRA Business Meeting & Breakfast
8:30 - 10:15 a.m.

Commence your day with our enriching keynote speaker, Kevin Lofton, President and Chief Executive Officer of Catholic Health Initiatives (CHI).  CHI is a national health care system of 77 hospitals and 40 long-term care facilities in 20 states with $8.2 billion in operating revenues and more than 65,000 employees. 

Join Kevin for breakfast as he discusses CEO’s expectations of health care human resource leaders.  In addition, hear about how Kevin’s philosophy of values- based leadership impacts the partnership between an organization's leaders and human resources.

Kevin is widely recognized nationally and serves in leadership capacities in many of the major health care organizations.  He served as the 2007 Chairman of the American Hospital Association's (AHA) Board of Directors. Kevin is a Fellow and former Regent at Large in the American College of Healthcare Executives (ACHE).  He also served as President of National Association of Health Services Executives (NAHSE) and was a founding board member of the Institute for Diversity.

In recognition of his outstanding leadership, innovation, and management accomplishments, Kevin has ranked five times in Modern Healthcare Magazine’s “100 Most Powerful People in Healthcare” list.  He was also ranked in the 2007 Ebony Magazine “150 Most Influential Blacks in America.”  Among his many awards, he received the ACHE Robert Hudgens Award as the Young Healthcare Executive of the Year in 1993, and the 2006 National Diversity Healthcare Leader of the Year from the National Hispanic Chamber of Commerce. Experience health care leadership in a whole in new light.


Learning Sessions: 10:30 – 12:00 p.m.
M1
MLP/PS
Injecting Humor into Health Care:  A New Shot of Excellence
Ronald P. Culberson, MSW, CSP
Director of Everything!, FUNsulting, etc.

Did you know that humor is a cure for many ailments in work, life and the health care environment?  It has been proven, through research and practical application, that humor is a wonderful tool that can help us manage stress and become more effective.  Learn how combining excellence with humor can reduce stress, improve creativity, increase productivity and most importantly, balance the seriousness of life and work. 

Learning Objectives

  • Balance the stress with humor
  • Tap into the creative power of humor and make the workplace more fun

M2
MLP/PS
Bullying and Workplace Harassment: Walking the Tightrope and setting the Right Tone
Stephen W. Lyman
Attorney, Hall Render Killian Heath and Lyman

Because the Joint Commission now addresses bullying behavior that is akin to harassment, you now need to have a framework for dealing with these issues without getting bogged down in legal definitions.  Lyman will offer strategies and techniques for correcting behaviors and setting a tone throughout the workplace.  Learn to cut through the legal definitions and get to the heart of the matter.

Learning Objectives

  • Understand the legal and Joint Commission rules on workplace bullying and harassment
  • Understand effective strategies for dealing with bad behaviors

M3
NP/HRD
Hot Topics in Retirement Plans
David Ray
VP, Diversified Investment Advisors

During this session David Ray will highlight the key findings of Diversified’s recently released Retirement Plan Trends in Today’s Health Care Market.   This study includes data on defined benefit and defined contribution plan characteristics unique to health care organizations. 

Learning Objectives

  • Benchmark your organization’s retirement plan(s) and understand current market trends
  • Obtain insight into the future of retirement plans in the not-for-profit sector

M4
LT / HRD
Top 10 Executive Compensation Issues HR Executives are Facing
James Rohan
VP and Managing Director, Sullivan, Cotter & Associates, Inc.
Michael D. Rosenbaum
Partner, Drinker Biddle & Reath LLP

Receive the latest guidance pertaining to the oversight of executive compensation programs, including sample compensation philosophy statements, compensation committee charters, and best practices.  Rohan and Rosenbaum will address the Top 10 executive compensation issues facing tax-exempt health care organizations and discuss HR’s role. 

Learning Objectives

  • Improve your organization's oversight of executive compensation
  • Assess your organization's compensation practices against "best practices"

M5
LT / PS
Talent Management Collaboratory: Aligning Culture and Employment Brand to Increase ROI
Lizz Pellet
CEO and Fellow, Johns Hopkins University, EMERGE International

Attend this live “Brand Scan” of your career site.  Gain tools, ideas and examples that you can apply immediately to your organization. This session is not for the shy, but rather for HR professionals who want to share and learn about organizational culture best-practices and employment branding secrets.

Learning Objectives

  • Identify key indicators of organizational culture to uncover the likelihood of cultural “fit”
  • Build a congruent employment brand in the context of organizational culture

M6
ALL/CC
Global Talent Management Strategies for Healthcare
Pam J. Green, SPHR

Chief Membership Officer, Society for Human Resource Management
Do you have a comprehensive strategy in place to meet your critical talent needs over the next five or ten years? If not, you are probably as concerned as the CEOs in many surveys who worry that they will not have the talent they need to compete in today’s global economy. In this presentation, you will explore the main demographic and other drivers of today’s fierce competition for critical talent, the six components of an integrated talent management strategy, and some tactics for making this strategy a real priority at your organization. You will also look at two best practices case studies – SAS and Southwest Airlines.

Learning Objectives

  • Assess your organization’s talent needs today to forecast your workforce future
  • Demonstrate the integral components of talent management strategy

Health Care Labor Union Panel
M7
MLP/CC
Health Care Labor Unions: The Changing Landscape and Related NLRA Issues
G. Roger King, ESQ
Partner, Jones Day
John M. Starcher, Jr. ESQ
CEO/Eastern Division & Sr. VP HR, Catholic Healthcare Partners

King and Starcher will provide an overview regarding the various developments with respect to the Service Employees International Union, and particularly, its new agreement with the California Nurses Association and the National Nurse Organizing Committee. Learn the latest information on the NLRB and recent decisions affecting the health care industry.

Learning Objectives

  • Review developments with SEIU and their new agreement with CNA and NNOC
  • Review the implications of the newly formed health care union on the West Coast
  • Discuss the formation of the newly formed national nurses union and the National Federation of Nurses & discuss the implications of the new administration and new developments within the NLRB and its changing composition


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Exhibit Hall Open / Exhibitor Appreciation Lunch  12:00 - 3:00 p.m.

Learning Sessions 3:00 - 4:30 p.m.
M8
ALL/CC
Diversity Learning Model
Doyle L. McKimmy
CEO, Jewell County Hospital

Gain knowledge on how to "build" a multi-faceted" learning tool that sheds light on the health needs of various cultures and improve communications in your community.  Learn to improve your understanding of different cultures and how to improve interaction with employees of different color or ways of life.  Discover how to develop an excellent learning tool for employees/physicians and the community.

Learning Objectives

  • Use demographic information to begin planning for a diversity learning tool
  • Improve interaction between physicians and staff leading to better outcomes

M9
NP/PS
Aurora Hospital Experience: Using Social Networking to Curb Attrition, Change Culture and Pre-Hire for a New Hospital
Ian Earle
CEO, RNs Now

Through a case study review of Aurora Hospital in Phoenix, hear how through a nurse social networking site you can increase transparency, eliminate contract nurses, increase your "active" nursing pool by 300 percent, and pre-hire nurses for a new hospital.

Learning Objectives

  • Effectively use social networks to recruit
  • Build a vibrant nursing pool through increased communication
  • Learn to "pre-hire" for nurse openings

M10
MLP/PS
Does the Honeymoon Have to End? Keeping Employees Engaged Beyond the First Year
Chris A. Dustin
Executive VP of Sales and Consulting, HR Solutions

Chris Dustin will discuss the value of ongoing employee engagement initiatives, share ways Best-in-Class™ organizations are ensuring actively engaged employees stay with the organization, and how to determine if the culture of your organization will support your organization.   

Learning Objectives

  • Uncover proactive and effective approaches to retaining your actively engaged employees
  • Learn how your organization can increase engagement levels across all levels of tenure

M11
NP/HRD
Bullying isn’t Illegal, is it?
Lauren Soderstrom
Training Specialist, The Management Association of Illinois
Kelly Hayden
Assistant General Counsel, The Management Association of Illinois

We all know them - the people in the office that make employees cringe.  Whether loudly announcing others failures, or slowly eroding self-esteems with snide comments, they are ruining the morale at your organization. But what they are doing isn’t illegal…is it?  Soderstrom addresses the issues you face with employees who create difficult workplace environments. Learn to have a balanced perspective of legal and environmental repercussions of inappropriate behavior and gain strategies to prevent this from poisoning your work environment.

Learning Objectives

  • Identify common bullying behaviors and the effects they have on organizational culture
  • Describe potential legal action employees may seek as a result of workplace bullying
  • Develop strategies to protect your work environment from inappropriate behavior


Employee Engagement Panel
M12

MLP/HRD
More than Meets the Eye:  Age Matters in Your Workplace
Kathy Lynch, MBA
Director, Employer Engagement, Boston College, Sloan Center on Aging & Work
 

With the aging of the Baby Boomers, employers have raised questions regarding differences in employees’ ages and their impact on recruitment, retention, team effectiveness, and employee engagement.  Lynch will show you how the groundbreaking Age & Generations Study will be translated into practical implications and a usable tool.

Learning Objectives

  • Examine how different dimensions of age in the workplace act as a facilitator or barrier to talent management
  • Adjust existing business strategies (such as retention and engagement) to be more “age” effective

M13
LT / HBK
What CEOs Want – And What HR Executives Can Deliver
Barbara Runyen
Partner, Executive Coaching Partners, LLC
Diane Barowsky
President, Barowsky Search Partners, Ltd.
Tom Mroczkowski
President and CEO, Northern Michigan Regional Health System

Shifting priorities dictate a change in focus from tactics to strategic solutions guiding business decisions, succession planning and talent management. This session will provide a CEO's perspective of the value of the HR executive as a strategic partner and how this individual can help drive performance and success throughout the organization.

Learning Objectives

  • Understand how to be an integral part of the value proposition of your organization
  • Understand which leadership behaviors are critical for successful HR Executives and how to develop those more fully
  • Understand how to anticipate the need for a new HR strategy 

M14
LT / HRD
Thar’s Mutiny in the Ranks Maties: Get Your Ship In Order or Walk the Plank!
Bob Walters, SPHR
Director, HR Operations, Health First

Explore a 10 year adventure in strategy, with the development of a positive workplace initiative. Learn how this treasure map helped navigate the rough waters of a merger, union organization drive, benefits takeaways, and ultimately lead to some pretty smooth sailing. Discover the HR interventions developed along the way that led to strong leadership, an engaged workforce, and the realization that leadership is the key to unlocking the treasure chest!

Learning Objectives

  • Realize that organizational and culture change should be HR driven
  • Understand that such change is continuous and planned
  • Savor the results of a positive workplace

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Learning Sessions: 4:45 – 6:15 p.m.
M15
MLP/HBK
Aging as We Speak: What is an HR Person to Do?
Karen S. Hill, MSN, RN, NEA-BC, FACHE
VP/Nurse Executive, Central Baptist Hospital
Lynette Walker, RN, PhD
Director, HR, Central Baptist Hospital

The supply of knowledgeable RN’s will soon outpace the demand. The graying of the nursing workforce, increased retirements, an increased ratio of new graduates, a shortage of nurse educators, and insufficient research all contribute to the loss of knowledge within the profession.  Hill and Walker will discuss the identification of those individuals within your workforce and will suggest models for sustaining a highly skilled workforce within your organization.

Learning Objectives

  • Determine individuals within your workforce who have knowledge critical to success
  • Identify strategies to sustain a highly skilled workforce

M16
MLP / CC
Strategic Healthcare Immigration
Christopher Musillo
Attorney, Hammond Law Group

Musillo will demonstrate the best practices in recruiting foreign trained RNs, PTs and other allied professionals. This session will highlight pitfalls in the process, and advise you how to avoid such pitfalls.

Learning Objectives

  • Understand the major immigration options when recruiting foreign trained workers
  • Strategically assess the viability of immigration-based solutions

M17
NP / HBK
Enhancing the Quality of Patient Care Through the Patient Care Teams
Jane C. Grady
Asst. VP, HR, Rush University Medical Center
Angela L. Smith
Sr. HR Consultant, Rush University Medical Center

Grady and Smith will present the approach they took in improving the quality of patient care by addressing the working relationships between nurses and patient care technicians.  This session will convey patient care teams improved the quality of patient safety and care through a series of strategies, building strong work relationships with the institution and each other.

Learning Objectives

  • Identify stakeholders and data sources to build a strategy
  • Determine the scope of the work that should get done to support desired outcomes
  • Take action on the steps in the strategy and monitor progress

M18
LT / PS
An HR Perspective on Moving from Retirement Savings to Benefit Security
Jamie Ohl
SRVP & Director, Retirement, The Hartford
Brad Hansen
VP and Managing Director, Pension Solutions, The Hartford

In light of the turbulent market times, the focus for retirement is shifting from savings to benefit security.  Ohl and Hansen will present a comprehensive view of alternative benefit structures focused on benefit security, and how you can evaluate and communicate the value of the benefit package to employees.

Learning Objectives

  • Leverage benefit plans for recruiting and retention
  • Focus on legislative impacts on benefits

M19
LT / HRD
A Learning Culture at Its BEST
Pamela Young, MA Ed.
Director, Staff Development and Training, WakeMed Health & Hospitals

This session will highlight how an award winning organization links learning to a business strategy, creates a culture that encourages and instills learning across all levels, and develops learning initiatives that promote teamwork, leadership, and growth.

Learning Objectives

  • Align learning initiatives with business objectives
  • Engage senior leaders and content experts in the employee learning process
  • Design successful, measureable workforce development programs

 M20
NP/PS
Sex Discrimination, Gender-based Sexual Harassment, & Bullying in Healthcare:  The Legal and Ethical Implications for HR Professionals
Gail Blanchard-Saiger
VP Labor & Employment, California Hospital Association

Looking at workplace discrimination and harassment from the legal and ethical perspectives.  This session will discuss the new Joint Commission standards regarding disruptive behaviors as well as how the change in leadership at the federal level may impact how hospital employers address these issues.

Learning Objectives

  • Review discrimination and harassment laws  
  • Understand how the new Joint Commission Standard interacts with your anti-discrimination and harassment policies
  • Identify how changes at the DOL and EEOC impact workplace discrimination and harassment policies, investigations and response

Workforce Panel
M21
HBK / ALL
Weathering the Economic Storm
Debra Stock
VP, Member Relations, American Hospital Association

Health Leaders will discuss how to retain employees and various other ways in which health care organizations are weathering through with limited resources during these economic times. Learn how your 24/7 operations can sustain and keep great employees.

Click here for Tuesday's Schedule

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