Tuesday, Oct. 14
Learning Sessions
8:15 - 9:30 a.m.
T1
HRD/MLP
Labor Relations for Managers is Easy if You Use the Right Tools
Cindy Henry
President
Integrated Resource Network, Inc.
Vicki Perfect
VP of HR
HCA Far West Division
Why would you flow chart a labor contract? Could it even be done? Discover the developed process that will provide you with consistent labor relations administration in accordance with contract requirements.
Learning Objectives
• Value flowcharting as a means for teaching how to implement a
labor contract
• Identify critical success factors for designing flowcharts and
aligning them with contract requirements enhancing your labor
relations
T2
PS/MLP-NP
An Answer to New Nursing Graduate Recruitment & Retention: Nursing Education Transition Unit
Pat Greene, RN, MSN
Patient Care Manager
Sun Health Boswell Hospital
Gary Pastore
HR Director
Sun Health Boswell Hospital
Explore the formation of the Nursing Education Transition Unit, a nursing unit dedicated to orienting new graduate nurses, and how it has shown a decrease in new graduate nurse turnover and a substantial savings to the organization.
Learning Objectives
• Identify resources and challenges in establishing an orientation
unit
• Identify a culture shift from current practice to one of creating a
safe environment for learning and cultural assimilation within the
organization
T3
HRD/MLP-NP
Service Excellence: Learn How to Make It Your Organization’s #1 Priority
Mark Sherry, MS
HR Director
Aiken Regional Medical Centers owned by Universal Health Services
Kristen Phillips, MBA, PHR
HR Generalist
Aiken Regional Medical Centers owned by Universal Health Services
Thomas Kelly
Service Excellence Coordinator
Aiken Regional Medical Centers owned by Universal Health Services
Hear an outstanding story on cultural change and a refocused dedication to Service Excellence. Discover how your organization can experience a significant shift in attitudes, processes, and efforts to foster a service-oriented culture.
Learning Objectives
• Make Service Excellence a priority
• Understand how each associate contributes to the overall goals of
the facility
T4
PL/MLP
Developing Future Leaders: It’s About the “Ah-ha!” Factor
Lynn Bruchhof, SPHR
Corp. VP of HR
MidMichigan Health
Kyle Dooley Kinder
Founder / CEO
Heart and Head Leadership
The path to developing passionate and purposeful leaders must include “ah-ha” moments. This presentation will showcase how one hospital developed its own competency model and ignited enthusiasm around a new leadership framework.
Learning Objectives
• Describe a business case for a leadership development initiative
• Describe a process for identifying leadership competencies
• Describe methods for training current leadership with new tools for
working with new and emerging leaders
T5
HRD/MLP
Use of Technology in HR: Cradle to Grave…or Hire to Fire
Jason Eliot, J.D., SPHR
System Dir., HR
INTEGRIS Health, Inc.
Aaron Frias, SPHR
Sr. HRIS Analyst
INTEGRIS Health, Inc.
Understand how HR can integrate different systems and applications to deliver comprehensive service from the moment an applicant applies for a job to the moment they terminate employment.
Learning Objectives
• Create a detailed strategy for approaching the use and
implementation of technology in HR
• Avoid certain pitfalls surrounding the implementation and
interfacing of different technologies and applications
T6
PS/MLP-NP
Managing Nurse Retention: What Really Helps?
Jim Kochanski
SRVP, HR Consultant
Sibson Consulting, a division of Segal
This session will describe the steps used to improve retention of nurses and other jobs in short supply. Listen to several case studies that show how hospitals and health care systems have succeeded in nurse retention strategies.
Learning Objectives
• Determine the real costs and causes of turnover
• Craft cures for turnover that will have a good return on investment
T7
ALL / PL
Passion, Purpose and Personal Accountability:
8 Simple Questions That Can Transform Your Organization Into a More Accountable One!
Mark Sasscer, Founder & CEO
LeadQuest Consulting, Inc.
In this highly-interactive and thought-provoking session, you will be challenged to “look in the mirror” to learn what more you can do to improve personal and organizational accountability. This is a “must-attend” session if you desire to raise the bar and become even more effective as an HR Leader!
Learning Objectives
• Differentiate between personal responsibility and accountability
• Employ an 8-question model to improve their personal
accountability
• Describe how to build a more accountable organizational culture
using an evidence-based approach to change
T8
HCB/MLP-NP
Recent Trends in Executive/Physician Compensation
Mike Stewart
Managing Dir.
Sullivan, Cotter & Associates, Inc.
Jim Rohan, CCP
Managing Dir.
Sullivan, Cotter & Associates, Inc.
David Cohn, ASA, EA, MAAA
Chief Actuary, Retirement Practice Leader
Sullivan, Cotter & Associates, Inc.
Understand recent trends in executive and physician compensation and the resulting impact on retention and recruitment of talent, statutory compliance, and ability to effectively compete in the marketplace.
Learning Objectives
• Stay on top of recent trends in executive and physician
compensation
• Anticipate how compensation decisions can help achieve
organizational objectives
ASHHRA Leader Institute Sponsored By:
8:15 - 9:30 a.m.
T9
CC
Sitting at the Board Table: HR’s Leadership Role in Governance
David Pease, SPHR
VP of HR
Sebasticook Valley Hospital
Ascertain contemporary governance best practices, real life work products and useful resources to develop community citizenship competencies, expand your future HR role, and add value to your organization’s board.
Learning Objectives
• Articulate the importance of HR’s leadership role in community
citizenship and the Board
• Compare health care governance practices, policies and
processes
T10
HRD
Union Organizing: Is It a Perfect Storm?
William R. Adams, Ph.D.
President & CEO
Adams, Nash, Haskell & Sheridan
Micha Crowley, MS, RN
Sr. Associate
Adams, Nash, Haskell & Sheridan
Listen to strategies that make hospitals and health care organizations “hard targets” for union organizers. Learn about organizing trends in health care and the HR leader’s role in union avoidance.
Learning Objectives
• Lead your organization to a position of invulnerability to union
organizing
• Identify early signs and symptoms of union activity in the health
care environment
T11
PL
Leadership Constitution
Richard J. Hill, IV
CEO
Gabriel Consulting Group, LLC
Explore your innate capacity as a leader to generate. Gain invaluable insight, as well as clear access to the unique, authentic, personal elements that drive your effectiveness and power as a leader.
Learning Objectives
• Positively affect the mood of an individual or group with renewed
power and energy
• Gain an enhanced capacity to generate enthusiasm and
inspiration in yourself and those you lead
Special Interest Session
8:15 - 9:30 a.m.
T12
HRD / LI-MLP-NP
Labor / Legal Panel: HR and the Law
A panel of labor relations professionals will discuss implications of current legislative and state legal updates, as well as their impact on both health care and HR nationally.
Moderator
Mindy Hatton, Senior Vice President and General Counsel, Federal Relations, American Hospital Association
Panelists
•Dr. Keith Ghezzi, Principal, Ghezzi and Associates LLC
•Ms. Carol Aaron, Vice President, Labor and Employee Relations,
St. Joseph Health Systems
•Ms. Irma Pye, Senior Vice President and Chief HR Officer,
Valley Baptist Health System
•Mr. G. Roger King, Esq., Partner, Jones Day
Closing Ceremony / Brunch
9:45 - 11:00 a.m.
The end of the conference is not the end of the journey; it is just the beginning of your leadership with passion and purpose. While enjoying a hearty breakfast, help celebration the accomplishments of fellow ASHHRA members during the awards ceremony for the Paul Guy Award, the HR Leader Award, THE ASHHRA Communication Award, and the Best Practices Award. Then prepare yourselves an edutained (educated and entertained) by keynote speaker Christine Kane, who will deliver a combination of music and inspiration on the topic of creativity.
Keynote Speaker, Christine Kane
Creativity is one of the most misunderstood terms in the workplace today. As business models shift and expand in the internet era, we are encouraged to "be more creative" or "think outside the box." But what on earth does that mean? Christine Kane, sought-after public speaker, musician, and creativity consultant, explores some of the basic principles of creativity and inspires you to courageously apply them to your life and your work. Christine’s tools and techniques are both practical and inspirational, and you will learn a grounded approach to integrating a more creative style to tackling life’s challenges.
