Saturday, Oct. 11
New to the Profession Track:
Healthcare HR Boot Camp
Pre-Conference Special Interest Session* ($195)
8:30 a.m. – 12:30 p.m.
Jump-start your new health care HR career by learning best practices from the expert practitioners—the ASHHRA regional consultants. The Boot Camp, designed for those new to the HR field or new to the health care HR industry, includes five interactive sessions based on the ASHHRA HR Leader Model:
Session No. 1
8:30 – 9:15 a.m.
HR Delivery
Investigate basic health care HR deliverables in such areas as transactional work, systems and services, compliance, benchmarking and metrics.
Session No. 2
9:15 – 10:00 a.m.
Healthcare Business Knowledge
Participate in a review of understanding the delivery of health care from the perspective of employees.
Session No. 3
10:00 – 10:45 a.m.
People Strategies
Examine strategies around recruitment, retention, and satisfaction.
Session No. 4
11:00 – 11:45 a.m.
Community Citizenship
Learn to connect with employees, customers and the needs of the communities through possible outreach programs and initiatives concerning your community.
Session No. 5
11:45 a.m. – 12:30 p.m.
Personal Leadership
Learn to display passionate dedication to the mission of health care, demonstrating self awareness and self-motivation.
*Special interest sessions include continental breakfast.
Development Track:
What You Accept Is What You Teach: Setting Standards for Employee Accountability
Pre-Conference Special Interest Session* ($195)
8:30 a.m. – 12:30 p.m.
Michael Henry Cohen
President, Michael H. Cohen Leadership and Organizational Development
Develop an organizational culture of accountability for outstanding customer relations, teamwork, technical/clinical skills and fiscal prudence. Bridge the gap between your organization's published values and how employees actually behave.
Learning Objectives
• Create a positive work environment that facilitates employee success and satisfaction by recognizing and holding everyone accountable for outstanding results.
• Reduce passive-aggressive, victim-oriented behaviors by developing a protocol for problem solving and conflict management and holding employees accountable for effective teamwork within and between work units.
• Coach employees to be self-managed by taking complete responsibility for their own work ethic, intrinsic motivation, positive attitude and constructive on-the-job conduct.
*Special interest sessions include continental breakfast.
ASHHRA Career Expo
12:30 – 6:00 p.m.
The brand new Career Expo is comprised of comprehensive career services that include career development programs and tools, networking, and training sessions to assist with personalized career planning. Job seekers are encouraged to bring their most polished resumes and be prepared to interview with hiring managers of hospitals and health care organizations across the country.
Immediately following the expo, you can network with hiring health care employers and job seekers at the Career Expo Reception.
| Who Should Attend? |
What Employers Will Be there? |
All job seekers focused in health care HR that are:
• Undergraduate senior level
students
• Graduate students in their last
year of study
• Managers, generalists, and
specialists
• Employed in a health care
organization outside of
hospitals |
• Hospitals
• Health care systems
• Health care organizations
outside of hospitals such as
long-term care facilities,
treatment centers, elder care
facilities, etc.
• A limited number of
recruiters |
The Joint Commission Session:
Developing a Workforce that Meets the Needs of Diverse Populations
3:00 p.m. – 4:30 p.m.
Amy Wilson-Stronks, Project Director, Division of Standards and Survey Methods
The Joint Commission
Hear from Wilson-Stronks of the Joint Commission about the cultural and linguistic diversity challenges that effect communication between providers and patients. Using data from The Joint Commission’s study, Hospitals, Language, and Culture: A Snapshot of the Nation, this session will guide you in recruiting and training staff to meet diverse patient needs.
Learning Objectives
• Identify communication as an essential component of patient
safety and quality care
• Use available tools and resources to identify evaluate and
maintain the appropriate competencies and skills for interpreters
and translators
• Identify a number of practices that other hospitals have used to
recruit, retain, and train a diverse workforce to meet the linguistic
and cultural needs of their patients
